[Frameo] My screen is flickering

J
jenny
1 year ago In Frameo
my screen is flickering

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hi there! I’m really sorry to hear that your screen is flickering. I can understand how frustrating that can be. Let's work together to troubleshoot this issue.

First, could you let me know if this flickering happens all the time or just at certain times? Also, have you recently unplugged your device or experienced any power outages or surges? Knowing more about the situation will help me direct our next steps effectively.

In the meantime, here are a few basic troubleshooting steps we can try:

1. Check the Power Supply: If you have experienced any unplugging or power issues, ensure that your device is properly connected to a stable power outlet.

2. Use a Different Power Adapter: Sometimes, the power adapter itself can be the cause of flickering. If you have access to another compatible power adapter, try using that to see if it resolves the issue.

3. Reboot the Device: Unplug your frame from the power source, wait about 30 seconds, and then plug it back in. This can help reset any temporary glitches.

Let me know how it goes with these steps or if you have any additional information about the flickering!

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