Hi! I see your Arenti app is giving you intermittent alert notifications despite having all permissions and trying reinstallation. Let's get this sorted!

First, to better understand, could you tell me if the alerts are delayed, missing sometimes, or not showing with any specific pattern? Also, do you have the Arenti camera connected via Wi-Fi or wired?

In the meantime, here’s a step-by-step guide to troubleshooting intermittent alert notifications on the Arenti app with Android 10:

1. Check Camera Power and Connection:
- Ensure your camera is powered properly and not running low on battery if it’s a wireless model. Low battery can disrupt notifications.
- Confirm the camera has a stable Wi-Fi connection. Intermittent Wi-Fi drops will cause inconsistent alerts. Try moving the camera closer to your router if possible1 10.

2. Ensure Push Notifications Are Fully Enabled:
- Go to your phone's Settings → Apps → Arenti → Notifications → make sure all notification types are ON.
- In the app, double-check that alert notifications for motion or sound detection are active.

3. Disable Battery Optimization for Arenti App:
Android sometimes restricts background activity to save battery, which can delay or block notifications:
- Go to Settings → Battery → Battery optimization → Find Arenti → Set to Not Optimized.

4. Check Background Data Usage Setting:
- Confirm Arenti app has permission to use background data: Settings → Apps → Arenti → Data usage → Toggle Background data ON.

5. Update the App and OS:
- Make sure you are running the latest Arenti app version from Google Play.
- Also, check if your Android 10 system needs any pending updates.

6. Reset Network Settings:
Sometimes your phone’s network settings cause interference. You can reset them:
- Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth.

If after these steps you still experience intermittent alerts, it could be related to network stability or server-side issues on Arenti’s end, which might require escalation or checking official support channels.

Could you try these and let me know if notifications improve or if you notice anything specific during the alerts’ behavior? That will help me guide you further!

Are you satisfied with the solution I provided so far?

Intermittent alert notifications. All permissions granted. Tried uninstalling and reinstalling.

Thanks for sharing that you still have intermittent alert notifications from the Arenti app on your Android 10 device despite all permissions being granted and reinstalling the app. This issue is actually fairly common, and I found some helpful insights that could assist us further.

Here are some refined troubleshooting steps for your situation:

1. Double-Check Notification Pop-Up Permissions:
Beyond general app permissions, Android sometimes requires explicit permission for an app to show pop-up notifications. Please go to:
Settings → Apps → Arenti → Notifications → Make sure notifications are enabled and check for any permission related to pop-up or "Display over other apps." Enabling these can improve alert visibility.2

2. Disable Battery Optimization Specifically for Arenti:
Battery optimization can silently restrict background processing causing missed alerts. On Android 10:
Settings → Battery → Battery optimization → Find Arenti → Set to Not Optimized.
This step ensures the app can run fully in the background.2

3. Confirm Background Data Usage Allowed:
Android may restrict background network usage for apps, which can delay alerts.
Go to Settings → Apps → Arenti → Data usage → Enable Background data.

4. Investigate Notification Permission Resets:
Some users report that on certain devices, notification permissions may reset automatically, leading to intermittent alerts despite being granted earlier. You might want to monitor if permissions revert by checking settings periodically. If this occurs, resetting permissions and re-granting could help temporarily.10

5. Camera and Network Checks:
Ensure your camera has a steady Wi-Fi connection and is not going offline intermittently, which could interrupt alert sending. Router interference or firewall rules may block the camera's access intermittently. Restarting your router and ensuring the camera is in a strong Wi-Fi zone can help.3

6. App Update or Server Issues:
Sometimes, app updates or server-side issues cause glitches. Make sure your Arenti app is the latest version. You can also check Arenti's official social media or support channels for any ongoing server problems linked to notifications.1

If you’ve already tried these or would like, I can guide you through some advanced network diagnostics or advise contacting Arenti support for account-related verification.

Would you like me to help with those steps, or is there anything specific you notice about when alerts fail (such as time of day, specific camera, etc.)?

Are you satisfied with the guidance so far?