To resolve the issue with the Arenti app not functioning properly, follow these step-by-step troubleshooting steps:

1. Check Internet Connection
Ensure your device is connected to a stable internet source. If you're using Wi-Fi, confirm that your signal is strong.

2. Restart the App
Close the Arenti app completely and restart it. This can often resolve minor glitches.

3. Update the App
Make sure you have the latest version of the Arenti app installed. Check the app store on your device and update if necessary.

4. Reboot Your Device
Restart your smartphone or tablet. This can help refresh the app environment and resolve temporary issues.

5. Reset the Camera
If feasible, power off your Arenti camera, wait for about 10 seconds, and then turn it back on. This might help if the camera is the source of the problem.

6. Reboot Your Router
Unplug your router from the power source, wait for a minute, then plug it back in. This can resolve connectivity issues - learn more.

7. Check for App Permissions
Ensure that the app has the necessary permissions to operate effectively on your device. This includes permissions for camera, microphone, and storage.

8. Re-add the Camera in the App
If you’re unable to view camera footage, you might need to remove the camera from the app and re-add it. Go to the app settings, find your camera, and select the option to remove it. After a few moments, use the app to add the camera again by following the prompts.

9. Consult the User Manual
Review the user manual for detailed guidance. Specific instructions for your camera model can provide additional help - learn more.

10. Visit the FAQs Page
Check the FAQs section on the Arenti website for common issues and their solutions - learn more.

If the problem persists after following these steps, consider contacting Arenti's customer support for further assistance.