Hi there! I understand you're having trouble connecting your Chime account to the FloatMe app, and every time you try, it keeps asking you to create and connect again. Let’s work through this together.

To start, can you tell me if you have already tried reconnecting by logging out of both apps and logging back in, or if you've uninstalled and reinstalled the FloatMe app? Also, do you see any error messages during the connection process?

In the meantime, here is a step-by-step that generally helps with this kind of issue:

1. Check your internet connection: Make sure you have a stable network connection, preferably Wi-Fi or good mobile data.

2. Update apps: Ensure both FloatMe and Chime apps are updated to their latest versions from the Google Play Store.

3. Clear cache in your FloatMe app:
- Go to your Android Settings > Apps > FloatMe > Storage > Clear Cache.
- This helps remove any corrupted temporary data.

4. Disable VPN or proxy if in use: Sometimes VPNs interfere with bank connections.

5. Attempt to reconnect: Open FloatMe, try connecting your Chime account again.

6. Verify your Chime account credentials: Make sure you can successfully log into Chime on your device separately.

If the problem persists, it might be due to an expired or failed bank link token or some interference in the secure connection process. In that case, FloatMe uses a service called Plaid to link bank accounts securely, and sometimes the token needs to refresh or there can be credential changes.

If you've done all that and it still loops back, you might need to submit a support ticket to FloatMe’s Member Experience team because there might be an issue with your account or the way Chime is linked on the backend.

You can submit a request here: FloatMe Support

Would you like me to guide you through any of these steps in more detail? Or, if you’ve already tried some of these, please let me know which ones, so we can dive deeper.

Yeah that usually happens when the bank connection doesn’t properly save. Try logging out of the FloatMe app, clearing cache or reinstalling it, then reconnect your Chime account again. Also make sure both apps are updated and you’re not using a VPN. If it still keeps looping, it’s likely a Plaid linking issue and you’ll need to contact FloatMe support to fix it on their end.