Hi! I’m Grace, happy to help with your LEO app showing a blank screen on startup. To get us started, may I ask a couple of quick questions?

1. Did the blank screen appear immediately after you opened the app or after a loading or splash screen?
2. Have you tried restarting your computer since the installation?
3. Are there any error messages or icons, or is just the screen completely blank?

Meanwhile, here’s a straightforward approach we can try to resolve the blank screen issue:

1. Restart your computer: This sometimes clears up temporary issues and allows the app to load properly on the next launch.
2. Ensure your LEO app is updated to the latest version. Sometimes updates fix bugs causing blank screens.
3. Check your network connection: LEO requires internet, so a weak or disconnected network can affect loading.
4. Clear the app cache and data:
- Press Windows + R, type %appdata% and hit Enter.
- Locate the LEO app folder, and delete any cache or data files you find.
5. Run the app as Administrator: Right-click the LEO app shortcut and select “Run as Administrator” to ensure it has all permissions.
6. Disable any VPN, proxy, or firewall temporarily which might be blocking app processes.
7. Update your graphics drivers:
- Open Device Manager (Windows key + X, then select Device Manager).
- Expand “Display adapters,” right-click your graphics device, and select “Update driver.”
8. If the problem persists, please try uninstalling and then reinstalling the LEO app.

Let me know which steps you’ve tried or if you see anything unusual during these attempts, and we’ll dig deeper if needed. I’m here to get you up and running smoothly! Are you ready to try these out?