If BYUtv is not loading on your LG TV, follow these detailed steps to troubleshoot the problem:

1. Check Network Connection
Ensure that your LG TV is connected to the internet. You can do this by going to Settings > Network and seeing if the Wi-Fi connection is active. If there is an issue, reconnect to Wi-Fi.

2. Restart Your TV
Sometimes a simple restart can resolve loading issues. Turn off your LG TV, unplug it from the power source, wait for about 60 seconds, and then plug it back in and turn it on.

3. Update the BYUtv App
Make sure that the BYUtv app is updated to the latest version. Go to the LG Content Store, search for BYUtv, and see if there is an option to update the app.

4. Clear App Cache
If the app is installed but not loading, clearing the cache may help. Unfortunately, LG TVs do not have a direct cache-clearing option, but you can try uninstalling and reinstalling the app to achieve similar results.

5. Reinstall the BYUtv App
If none of the above steps work, uninstall the BYUtv app:
- Go to the LG Content Store.
- Press the [Home] button on your remote, then select the BYUtv app.
- Select Uninstall.
- Reinstall the app by searching for it in the LG Content Store and selecting Install.

6. Check for LG System Updates
Updating your TV's operating system can also help resolve compatibility issues. Go to Settings > All Settings > Support > Software Update and select Check for Updates.

7. Reset TV to Factory Settings
As a last resort, consider resetting your LG TV to factory settings. This option will erase all data and apps, so use it only if absolutely necessary:
- Go to Settings > All Settings > General > Reset to Initial Settings. Follow the prompts to complete the reset.

If the problem persists, please refer to BYUtv's FAQs for further assistance - [learn more].

Make sure to also check community discussions for similar issues and potential resolutions, such as on forums like CougarBoard - [learn more].