If your AutoShip orders are not showing in your PetSmart account, follow these steps to troubleshoot the issue:

1. Sign In to Your Account: Make sure you are logged into your PetSmart account. You need to be signed in to view your AutoShip orders. Visit the PetSmart website and click on the “Sign In” option at the top right corner.

2. Access the AutoShip Tab: Once logged in, navigate to the “AutoShip” tab within your account. This section displays all your future AutoShip orders. If you don’t see this tab, you may not have any AutoShip orders set up - learn more.

3. Check Subscription Status: If you believe you have AutoShip set up but it's not appearing, check if the subscription is active. In the AutoShip section, there should be options to manage your subscriptions. You can reactivate any inactive orders from there - learn more.

4. Order Tracking: If you expect an AutoShip order to be processed and it's not visible, you can check the status of all your open orders through the Order Tracking page. This will provide the most current information regarding any pending orders - learn more.

5. Manage Account Information: Ensure your account settings, including payment details and shipping address, are correct. Incorrect information may prevent your AutoShip orders from being processed. You can manage these settings under your account profile - learn more.

6. Contact Customer Service: If your issue persists after checking the above points, consider reaching out to PetSmart customer support for further assistance. They can provide insights into why your AutoShip orders are not appearing and help resolve any technical issues - learn more.

Following these steps should help you resolve the issue with your AutoShip orders on PetSmart. If you need any more assistance, feel free to ask!