[easyJet] Trying to book flight on mobile app results in blank screen.

J
John McCabe
1 year ago In easyJet
Trying to book flight on mobile app results in blank screen.

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Benjamin Carter

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1 year ago

If you're encountering a blank screen while trying to book a flight on the easyJet mobile app, follow these steps to troubleshoot and potentially resolve the issue:

1. Check for App Updates

Ensure that you are using the latest version of the easyJet app. Go to the App Store, search for easyJet, and see if there's an update available. If there is, update the app and then try to book your flight again.

2. Clear Cache and Data

Sometimes, clearing the cache can resolve app glitches. Here’s how to do this:

- On your mobile device, go to Settings.
- Navigate to Apps or Application Manager.
- Find and select the easyJet app.
- Tap on Storage, then select Clear Cache and Clear Data.

Relaunch the app and check if the issue persists.

3. Restart Your Device

A simple restart can often resolve temporary glitches. Power off your device completely, wait a few seconds, and then turn it back on.

4. Reinstall the App

If clearing the cache didn't work, uninstall the app and reinstall it:

- Delete the easyJet app from your device.
- Restart your phone.
- Re-download the app from the App Store.
- Open the app and try booking your flight again.

5. Check Internet Connection

Ensure your device has a stable internet connection. Try switching between Wi-Fi and mobile data to see if one works better than the other.

6. Look for System Updates

Ensure your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates.

7. Contact EasyJet Support

If none of the above steps work, reach out to easyJet’s customer service for assistance. They may be aware of ongoing issues with the app.

For further insights into similar issues faced by other users, you might find useful information in the following discussions on forums:

- Easyjet booking error - [learn more]

- Problems with checking in online with Easy jet - [learn more]

- Online Check-in with Easyjet problems - [learn more]

J
John McCabe
1 year ago

Trying to book flight on mobile app results in blank screen.

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