Hi there! I see you're having trouble creating a password in the Sunbeast app. I'd love to help you get this sorted out. Could you please tell me a bit more about what's happening? For example, are you seeing any error messages when you try to create the password? Also, are you setting this password during account registration or while resetting it?

In the meantime, here are a few basic checks we can try:

1. Make sure the password meets any specific requirements (like minimum length, including numbers/special characters). If available, the app usually shows these guidelines.
2. Check your internet connection to ensure it's stable while you submit the password.
3. If you’ve tried multiple times, sometimes restarting the app or your device helps clear any temporary glitches.
4. Avoid any browser or app autofill for passwords; try typing it manually to avoid invisible characters.
5. If the app is outdated, updating it to the latest version might resolve issues.

If these steps don’t help, can you let me know which step fails or any error text shown? That will help me guide you through some more precise troubleshooting or confirm if it’s a known issue.

Looking forward to your reply!

when I type in password there is no button after to save it or go to the next step

Thanks for the additional detail! It sounds like after you type your password, the "Save" or "Next" button isn’t visible or doesn’t appear on your screen at all, correct? Since you’re using Windows with WebKit (probably a browser or app environment), this might be a display or interface glitch.

Let’s try the following steps together to get that button to show up:

1. Resize the Window or Scroll Down: Sometimes, the button might be below your visible screen area. Try scrolling down or expanding/contracting the browser window to see if it appears.

2. Zoom Level Adjustment: Press Ctrl + 0 to reset zoom to default (100%). Extreme zoom levels can hide certain UI elements.

3. Clear Cache and Cookies: Sometimes stale data causes display glitches. Go to your browser settings and clear cached files and cookies, then restart the browser.

4. Try a Different Browser: Since your device uses WebKit, try accessing the app or website in a different browser (e.g., Chrome, Firefox) to see if the button appears there.

5. Disable Browser Extensions: Some extensions like ad blockers might block UI elements. Temporarily disable them and retry.

6. Update the App or Browser: Make sure the Sunbeast app or your WebKit-based browser is updated to the latest version.

If none of these work, there have been reports of similar issues in some app versions where the submit or save button doesn’t display properly, especially on certain platforms or screen resolutions1. If that's the case, I can escalate this to our development team to get it resolved quickly.

Please try these steps and let me know how it goes. If you can, also share the exact version number of your app or browser—it will help me pinpoint the issue better. Are you satisfied with the guidance so far?