[CHAI] Can't chat asking for premium

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saturo gojo
1 year ago In CHAI
can't chat asking for premium

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hello! I understand that you're having trouble chatting on CHAI because it's asking for a premium subscription. Let’s see how we can resolve this.

First, could you tell me more about the specific message you're seeing? For instance, is it a pop-up that appears every time you try to chat, or does it occur after a certain amount of messages?

In the meantime, here are a few things you can check:

1. Log Out and Back In: Sometimes simply logging out of your account and then logging back in can help refresh your session. This is especially helpful if you have multiple accounts.

2. Subscription Status: Check if your premium subscription is active. You can typically confirm this in the app's settings or account page. If your subscription lapsed, you might see prompts asking for payment.

3. Ad Limitations: If you are using a free version, there may be ads that limit your chatting time. Free users have access to a limited number of messages, which requires watching ads to continue chatting. This could be one reason for the prompt you’re seeing.

4. Update the App: Ensure that your CHAI app is updated to the latest version, as updates may fix bugs or issues related to subscriptions.

If none of this resolves your issue, let me know and I can help you check external sources for more detailed support options. You can also reach out to CHAI support at [email protected] if the problem persists.

Are you satisfied with the solution I provided?

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