Hi there! I understand that you're seeing a case icon instead of the signal for your hearing aids in the Lucid Hearing app, and it’s not connecting properly. Let's walk through some steps to get your hearing aids connected.

First, a quick check:
- Are your hearing aids fully charged and out of their case? The hearing aids need to be powered on and active (not in the charging case) for the app to connect.
- Is Bluetooth enabled on your Android device?

If you’ve already done these, here’s what I suggest next:

1. Restart Your Devices:
- Turn off your hearing aids, then turn them back on after a few seconds.
- Restart your Android phone to refresh connections.

2. Re-Pairing Your Hearing Aids:
- Go to your phone’s Bluetooth settings and “Forget” or unpair the hearing aids if they appear there.
- Open the Lucid Hearing app and follow the pairing instructions: make sure to accept all app permissions that allow it to find nearby devices.
- Take the hearing aids out of the case (fully charged) and let the app find them and pair again.

3. App Reinstallation:
- If re-pairing doesn’t help, try uninstalling the Lucid Hearing app and reinstalling it to clear any app glitches1 2.

One more thing: sometimes the app may show the case icon when it can't detect the hearing aids, which often signals the aids are still in the charging case or the Bluetooth connection hasn't been established properly.

Could you please confirm if your hearing aids are fully charged and out of the case right now? Also, have you tried rebooting your phone or reinstalling the app already? That way I can help you with the best next step.