Hi! I understand you’re seeing two charges on your credit card—$49.99 and $39.99—and believed you had canceled your Duomo app subscription. I’d like to help you get this sorted out.

To start, can you tell me if you canceled your subscription through your iPhone’s settings, specifically in the Apple ID > Subscriptions section? Sometimes subscriptions may not be fully canceled or there could be multiple active subscriptions under your Apple ID.

Here’s a step-by-step approach to check and cancel any active Duomo subscriptions on your iPhone (iOS 18.6):

1. Open the Settings app on your iPhone.
2. Tap your name at the top to access your Apple ID settings.
3. Select Subscriptions.
4. Look for any subscriptions related to Duomo.
5. If you see more than one (which might explain the two charges), tap on each and choose Cancel Subscription.

If you already did this step and are still being charged twice, it’s possible there were overlapping subscriptions or maybe one charge is from a different plan or service tier.

Also, Duomo’s subscription policy notes that canceling stops automatic renewals, but you retain access until the current paid period ends, so sometimes charges can appear if cancellation timing was close to renewal dates.

Could you tell me if the charges are from Apple (listed as "Apple.com/bill" usually) or from a separate bank merchant name? This helps confirm if these are from Apple subscriptions or possibly something else.

Once I have those details, I can guide you on requesting any refunds or further action needed. Let me know what you find in your subscription list and how the charges show on your statement!