Hi! I see you're getting a "Something went wrong, refresh" message on the Old Navy app on your iPhone, and the refresh link or button isn’t working. Let’s get this sorted out together.

First, can I ask if you’ve tried any steps so far, like closing and reopening the app or restarting your phone? Also, are you connected to Wi-Fi or cellular data when this happens?

Meanwhile, here’s a simple step-by-step approach to try:

1. Force Close and Reopen the App
- Double tap your iPhone’s home button or swipe up from the bottom (depending on your model) to see all open apps.
- Swipe the Old Navy app off the screen to close it.
- Then tap the app icon again to reopen it.

2. Check Your Internet Connection
- Make sure your iPhone is connected to a stable internet connection (Wi-Fi is preferred).
- You can try toggling Airplane Mode on and off to reset connectivity.

3. Update the Old Navy App
- Open the App Store, tap your profile icon on the top right, scroll to see if Old Navy needs an update, and update if available.

4. Clear App Cache (via Reinstall on iPhone)
- Since iOS doesn’t have a direct cache clear option, uninstall Old Navy by pressing and holding the app icon, selecting “Remove App,” then “Delete App.”
- Reinstall it from the App Store and log in again.

5. Restart Your iPhone
- Hold down the side button and volume button until you see the slider, then slide to power off.
- Turn it back on and try the app again.

If after these steps, the refresh still doesn't respond, it could be an issue with the app's servers or a bug in the current app version.

As a next step, if you want, I can help you reach out to Old Navy’s app support or guide you on reporting the issue officially.

Let me know how these steps go or what you’ve tried already! Are you satisfied with the solution I provided so far?