[StarMaker-Sing Karaoke Songs] Data disappeared from my profile: gift received, fan list and likes

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Ellen
Data disappeared from my profile: gift received, fan list and likes

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hi there! I understand that you're facing an issue with missing data on your StarMaker profile, such as gifts received, your fan list, and likes. Let's work together to resolve this!

To assist you better, could you please share when you first noticed this missing data? Additionally, have you made any changes to your account or app settings recently? This information can help pinpoint the issue.

In the meantime, here are a few common fixes you can try:

1. Restart the App: Sometimes, simply restarting the StarMaker app can refresh your profile data.

2. Check Internet Connectivity: Ensure that you have a stable internet connection, as a weak connection can lead to loading issues.

3. Update the App: Make sure you have the latest version of StarMaker. You can check for updates in the Google Play Store and install any available updates.

4. Clear Cache: Go to your device settings, find the StarMaker app, and clear the cache. This action can resolve many temporary glitches.

If those steps don’t resolve the issue, we may need to delve deeper. Please let me know how it goes and if there's any additional information you can share.

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