Hi! Thanks for reaching out about the issue with the name "giteldevor" not showing up in the "People" section during your BIL tournament on Bridge Base Online.

Just to make sure I understand correctly: when you and pd play in a BIL tournament, you expect to see "giteldevor" listed in the "People" section, but the name is missing. Is that right? Also, can you tell me if "giteldevor" is logged in with the same account name during the tournament? Sometimes, discrepancies happen if the displayed player name differs from the account or team registration name.

Meanwhile, here are a few quick checks we can try:

1. Refresh the tournament page or restart the BBO app to see if it's a display glitch.

2. Verify that the "People" section filters or views aren't set to exclude that player (for example, filtering by table, team, or status).

3. Confirm that "giteldevor" is properly registered and logged in under that exact username without typos.

4. Have pd check if "giteldevor" is in their contact list or friends, as sometimes that helps with visibility.

If these don't help, could you provide a screenshot if possible or confirm if this happens only in BIL tournaments or also other BBO events?

I'll be here to help you get this sorted out!