If you're experiencing issues with items not showing up at Publix, follow these steps to troubleshoot the problem:

1. Check Store Availability:
Confirm whether the specific items you are looking for are available at your local Publix. Sometimes an item may not be carried by a particular store, even if it's in the store's database. You can check availability by visiting Publix's product catalog FAQ - [learn more].

2. Change Store Location:
If you're using the Publix app or website to create a shopping list, make sure you’ve selected the correct store location. Items listed may vary from one store to another based on their inventory. If items disappear when switching stores, check this Shopping List FAQ - [learn more].

3. Refresh or Update the App:
If you are using the Publix app and items are not loading properly, try closing and reopening the app or refreshing the page. It may also help to check for any updates available for the app in the App Store.

4. Verify Item Promotions:
Some promotional items might not be displayed if they are not available in your selected store. Review your shopping list or check the store's weekly ads for confirmed deals.

5. Contact Customer Service:
If you've confirmed the item should be available and still cannot access it, contact Publix customer service directly. They can assist you in resolving any discrepancies.

6. Community Insights:
You can refer to community discussions, such as those on Reddit, where users have shared similar concerns regarding items not being found or mispricings at the store. A relevant discussion is available here: item not found discussion - [learn more].

7. Explore Alternate Locations:
If an item is consistently not showing up, consider exploring nearby Publix locations. You can find out if other stores in your vicinity carry the items in question.

By following these steps, you should be able to resolve issues related to items not showing up at Publix. If problems persist, consider reaching out to store management for direct assistance.