Hi! Thanks for reaching out about the jigsaw puzzle drag option not working in the TDSEE app security verification. I understand you're trying to complete the "I am not a robot" puzzle but can't drag the piece or slider as required. Let me help figure this out with you.

To confirm first, are you trying to drag the puzzle piece directly, or the slider below it? Sometimes the puzzle requires dragging the slider—which moves the piece automatically—rather than dragging the puzzle piece itself. This is a common confusion2.

Here’s a simple step-by-step approach to troubleshoot:

1. Try dragging only the slider bar (usually found beneath the puzzle), not the puzzle piece itself. The slider moves the piece to its matching spot.

2. Refresh the app or webpage, then attempt the drag again. This can clear temporary glitches.

3. Clear the app/browser cache and cookies. Sometimes cached data cause interactions to fail.

4. Check your browser or app permissions: ensure touch input is enabled and the screen isn’t locked for interactions.

5. Try rotating your device or switching between portrait and landscape mode. Interface elements sometimes reposition and become more responsive after rotation.

6. If you have access to another browser or an updated app version, try verifying there. This can isolate if the issue is with your current environment.

Because your device uses WebKit on Android 10, some older WebKit versions have known issues rendering drag-and-drop interactions smoothly. Make sure your app or browser is updated to the latest available version from the Play Store.

If after these steps the puzzle still won't drag or complete:

- Let me know if you receive any error messages or if the puzzle behaves differently.

- If possible, share any details on whether touch input works fine elsewhere, or if this issue is only happening with this puzzle.

This will help with deeper troubleshooting or escalating it if needed.

Are you able to check the slider drag and try these steps? Feel free to tell me what you observe!