[Crossword Jam] The app is not opening again.

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Nathan Greene
11 months ago In Crossword Jam
The app is not opening again.

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Pierre

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11 months ago

Hi there! Sorry to hear Crossword Jam isn’t opening for you again. To help you better, could you tell me if the screen stays blank, if it crashes, or if you get any error message when you try to open the app? Also, have you tried any solutions already?

In the meantime, here are some steps we can go through to try and fix this:

1. Check your internet connection: Sometimes an unstable connection can prevent the app from loading properly.

2. Restart your device: Turn your Android device off and on again; this can clear temporary glitches.

3. Force close and reopen the app: Go to your device settings > Apps > Crossword Jam > Force Stop, then open the app again.

4. Clear app cache: In the same app settings area, clear the cache to remove temporary files that might be causing issues.

5. Update or reinstall the app: Make sure you have the latest version installed from Google Play. If the problem persists, uninstall Crossword Jam and reinstall it.

Since you’re on Android 10 and WebKit browser, these steps should be compatible. Let me know if you have tried any of these already or what happens after you try them, so I can help you further.

Are you ready to try these steps together?

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