Hi there! I’m Charlotte from Poshmark support. I’m sorry to hear your account was blocked for a promotion you didn’t sign into. Let’s get this sorted out.

First, can you tell me a bit more? For example:
- Did you receive an email or message from Poshmark explaining the block?
- Have you noticed any unusual activity or changes in your account recently?
- Have you logged out of all devices and changed your password?

Meanwhile, here’s a step-by-step outline to start with:

1. Log Out Everywhere and Change Your Password: This ensures no unauthorized person can access your account.
- Go to your account settings and select “logout all sessions” if available, or manually log out on all devices.
- Change your password to something strong and unique.

2. Review Account Details: Confirm your email address, phone number, and payment info are correct and haven’t been altered.

3. Check for Communication from Poshmark: Look for any messages from [email protected], including your spam folder.

4. Appeal the Suspension: Since you mentioned you didn't promote anything unauthorized, you can reach out to Poshmark Support directly by emailing [email protected] explaining your case. Provide any evidence that the promotions weren’t authorized by you.

These steps typically help with false promotion suspensions. If your account remains blocked after trying these, I can guide you through submitting an appeal or escalating it further to our account review team.

Does this make sense so far? And can you share if you tried any of these steps already? That way I can tailor the next move for you.