[Poshmark] Can not download shipping label

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Stephanie Wisniewski
8 months ago In Poshmark
Can not download shipping label

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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8 months ago

Hi! I see you're having trouble downloading your shipping label from the Poshmark app on your iPhone running iOS 18.6.2. Let's get that sorted out together.

First, to make sure we're on the same page, can you tell me if you are seeing any error messages when you try to download the label? Also, have you tried downloading it from the order details under "My Sales" in the app?

Meanwhile, here are some step-by-step things we can try:

1. Open the Poshmark app and go to your Account tab.
2. Select "My Sales" and tap the specific order for which you need the label.
3. Look for the option "Download Shipping Label." Tap that.
4. If you don’t see the label or the download fails, select "Need New Shipping Label," then "Never Received," and proceed by selecting either to get the label via email or directly generate it again.

If the label still doesn’t download:

- Make sure your internet connection is stable (Wi-Fi or cellular).
- Try force-closing the Poshmark app and reopening it.
- Restart your iPhone to refresh network connections.
- Check your iPhone’s available storage as sometimes insufficient space can cause download issues.
- Verify you’re logged in with the correct Poshmark account corresponding to the purchase.

If you can’t print the label or don't have a printer, Poshmark can send you a QR code you can take to the post office, and they will generate the label for you.

If these steps don’t work or you see a specific error, please let me know the details, and we can try more advanced troubleshooting or verify if there’s any ongoing issue with Poshmark’s label generation system. You might also reach out to Poshmark Support via [email protected] as a last resort.

Are you able to try these steps now? Let me know how it goes or if you need me to guide you through them in more detail!

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