[RxLocal] I am not getting alerts when i have meaaages from pharmacy an im getting aggravated!!!!

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Shannon Timmins
2 months ago In RxLocal
I am not getting alerts when i have meaaages from pharmacy an im getting aggravated!!!!

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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2 months ago

Hi! I’m Alice, here to help you with your RxLocal app notifications so you don’t miss any pharmacy messages. To get started, can you tell me if you have tried checking your iPhone's notification settings specifically for the RxLocal app? Sometimes, notifications may be disabled or limited there.

If you haven't yet, here’s what you can do on your iPhone with iOS 18.7:

1. Open the Settings app on your iPhone.
2. Scroll down and tap Notifications.
3. Find and tap RxLocal in the list.
4. Make sure Allow Notifications is toggled ON.
5. Check that the alert style is set to show on the Lock Screen, Notification Center, and as Banners.
6. Also, verify that Sounds is enabled if you want an audible alert.

If notifications are already enabled there, the next step would be to ensure the app itself is set to send you these messages and notifications. Sometimes, message alerts might get disabled inside the app’s settings or you may have accidentally muted notifications.

Would you be able to open the RxLocal app and check if there’s any settings or preferences section for notifications or messages? Let me know what you see, or if you want I can walk you through it step-by-step.

Also, when was the last time you updated the RxLocal app? An outdated app might sometimes affect notifications. You can check for updates in the App Store.

Let's start here and take it from there!

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