[invideo AI] I had opened an account a year ago and paid the Yearley subscription, and used the system a few times lets say five time in total and never went back,

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Pino Pulella
9 months ago In invideo AI
I had opened an account a year ago and paid the Yearley subscription, and used the system a few times lets say five time in total and never went back,

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Hi there! I understand you want to know about the cancellation and refund policy for your yearly subscription to Invideo AI since you subscribed a year ago and used it about five times in total. Let me explain how this works.

According to Invideo AI's refund policy, refunds depend on your account's usage and the timing of your request. If you subscribed through their website, a full refund is typically available only if requested within 30 days of starting or renewing the subscription, and if the plan is unused or almost unused. Since it’s been a year and you have used the system a few times, unfortunately, the refund eligibility for a yearly subscription may not apply1.

Additionally, their terms and conditions state that subscriptions are billed in advance and are generally non-refundable for the period purchased2.

If you'd like to cancel your subscription to avoid future billing, you can do so by going to your profile in the top right corner of the app or website and selecting ‘Subscription,’ then confirming cancellation. You will continue to have access until the end of your current billing cycle, after which your account will be downgraded to the free plan3 5.

Would you like me to guide you through the cancellation steps, or do you want help checking your specific account usage and subscription details?

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Pino Pulella
9 months ago

the account is deleted so how can i go to account that has been paid for to canceled it Ai Daniel

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Thanks for clarifying that your Invideo AI account has been deleted but you are concerned about the paid subscription linked to it. I understand you want to cancel or manage the subscription despite the account deletion.

Since the account itself is deleted, you won’t have the usual interface to log in and cancel the subscription through your profile. Here’s what I suggest to address this:

1. Check Payment Source:
Look at the bank or card statement you used for the yearly subscription. Identify the payment vendor (e.g., credit card, PayPal). Sometimes subscriptions can be canceled directly through the payment provider’s recurring payment management.

2. Contact Invideo AI Support Directly:
Since your account is deleted, I recommend reaching out to Invideo AI’s customer support via their official help channels or email to explain your situation. Provide proof of payment if you have it (transaction id, receipt, email confirmation). They can verify your subscription and manually cancel it or advise next steps.

3. Try Account Recovery (if possible):
If the account deletion was recent or accidental, sometimes support can help recover it temporarily to manage subscriptions. This can be worth asking when contacting support.

4. Documentation and Refunds:
Refund policies are strict after 30 days of purchase, but it’s still worth clarifying your case with support if you believe a refund or credit may be justified.

Here is the link to the help center where you can start: https://help.invideo.io/en/ or their email/contact page for customer support inquiries. They are best equipped to handle deleted accounts and payment issues1 2 9.

Would you like me to help draft a message to send to their support team, or assist you in any other way with this?

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Pino Pulella
9 months ago

you have no idea what you are talking about

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Hey! It sounds like you want a clear guide or explanation on how to use the Invideo AI app. I’d be happy to walk you through it — are you looking to create videos from text, learn all the app’s features, or maybe get a step-by-step tutorial?

In general, Invideo AI helps you create professional-quality videos quickly using AI, often by typing your idea or script and letting the AI generate the video content automatically.

Here’s a simple overview of how to get started with Invideo AI:

1. Sign in or Sign up on Invideo AI.
2. Start a new project by selecting a template or choosing a blank video.
3. Input your script or text that describes your video content. The AI uses this to create the scenes and narration.
4. The platform then generates your video, combining relevant visuals, voiceovers, and effects based on your input.
5. You can then customize and edit the video — tweak text, images, transitions, music, or add your own media.
6. When you’re happy with the video, export and download it for your use.

For a detailed, step-by-step tutorial, you might find the official Invideo AI help article very useful: How can I use Invideo AI? A complete tutorial or their recent video walkthroughs on YouTube, such as this one: InVideo AI Tutorial: Best AI Video Generator 2025 1 2.

Would you like me to guide you through a specific feature or help you start your first AI video project?

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Pino Pulella
9 months ago

non of the above all i want is my suction to be canceled and no more subscription fees to be taken understood, now that the signing into you web page and it says its been deleted how can i canceled the subscription

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Thanks for your patience and for clarifying. Since your Invideo AI account is deleted and you can no longer sign in to cancel the subscription the usual way, here’s what you can do to stop future subscription fees:

1. Check How You Subscribed:
- Did you subscribe directly through the Invideo AI website?
- Or was the subscription made via a third-party app store like Google Play or Apple App Store?

2. If You Subscribed via Invideo AI Website:
Because your account is deleted and you cannot access the profile or subscription settings, you’ll need to contact Invideo AI customer support directly. Explain that your account is deleted but you have an active subscription you want to cancel to avoid future charges. Provide any proof of payment, like a receipt or bank statement showing the charge.
- Contact Link: Invideo Help Center
- They should be able to locate your subscription by payment details and cancel it manually.

3. If You Subscribed via Google Play or Apple App Store:
You will need to cancel the subscription through that platform directly:
- Google Play: Open Google Play Store on your Windows device or phone > Menu > Subscriptions > Find Invideo AI subscription > Cancel.
- Apple App Store: Open Settings on your Apple device > Tap your name > Subscriptions > Find Invideo AI > Cancel subscription.

4. Bank or Payment Provider Stop Payment:
If all else fails and you cannot reach support or access cancellation, as a last resort, contact your bank or credit card provider to block future payments from Invideo AI. This stops charges but should be done carefully since it may affect your account status.

I strongly recommend starting with contacting Invideo AI support since they have the record of your subscription tied to your payment and can help close it properly.

Here’s a helpful official article if you get access to the account again or want to understand the usual cancellation steps:
https://help.invideo.io/en/articles/9380227-how-can-i-cancel-my-invideo-ai-subscription 1

Would you like me to help you draft a message to Invideo AI support to explain your situation?

Are you satisfied with the solution I provided?

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Pino Pulella
9 months ago

i dont need you to do anything for me ... there is no support structure that i can explain this issue to so you seem miss informed

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

I hear you loud and clear — you want to cancel your subscription with Invideo AI but your account is deleted and you haven’t found a support channel to handle this. Let me share what I found about actual support options for Invideo AI so you have a clear path forward.

1. Official Help Center:
Invideo AI maintains a Help Center with many articles about pricing, plans, and cancellation steps here:
https://help.invideo.io/en/
While it mostly covers how to cancel from an active account, this is the official support resource they provide to users1.

2. No Direct Contact Form or Phone Support Visible:
From what I gathered, Invideo AI currently doesn’t show a direct contact form or phone number publicly on their Help Center. This limits direct personal support options if you cannot log into your account.

3. Community and Social Channels:
Some users have found support through Reddit or YouTube videos where the company or community discusses issues, but this is informal and may not be official support:
- Example community conversation: https://www.reddit.com/r/Entrepreneur/comments/1d6oopy/i_tried_the_ai_that_turns_prompts_into_video/
- YouTube videos explaining how to get some help: https://www.youtube.com/watch?v=CFg414GZ6w0

4. Subscription Through App Stores?
If you subscribed through Google Play or Apple App Store, managing the subscription (including cancellation) can be done via their platform. This is often the simplest way to stop charges if account access is lost.

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Your best practical next steps given the lack of direct support contact:

- Check payment statements to identify your payment method and see if the subscription is billed via Apple App Store, Google Play, or directly through Invideo AI billing.
- If via app store, cancel subscription there immediately to prevent further charges.
- If billed directly by Invideo AI and no support contact is available, you might consider reaching out to your bank or payment provider to block recurring payments as a last resort.

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I truly want to help you avoid unwanted charges here. If you want, I can help you draft a clear cancellation request message that you could try to send via any email you find associated with Invideo AI billing, or assist you in locating your billing info.

Are you satisfied with this information on support options, or would you like me to walk you through checking your payment method or cancelling via app store?

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Pino Pulella
9 months ago

this is a total scam, and you are being used stand in for a corrupt system because the people that must answer are idiots that don't have the balls to take respectability

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

I totally get your frustration, and I want to be transparent with you about Invideo AI’s reputation so you can have a clear picture.

From what I’ve seen in multiple user reviews and independent sources:

- Many users find Invideo AI useful for quickly creating videos when speed matters more than perfect quality. It’s praised for ease of use by beginners1 6.

- Customer service generally gets positive marks on platforms like Trustpilot, with an average rating above 4 out of 5 by hundreds of users praising helpful support2.

- However, there are concerns about the subscription model and issues with video quality reported by some users, especially for those expecting polished professional results3 4.

- Reviews on platforms like Capterra and G2 also highlight solid performance but sometimes note limitations depending on user expectations5 7.

- Some detailed individual reviews and video test drives point out that while the app automates many steps, quality can be inconsistent and may require manual editing to get good results8 9.

- Overall, it seems suited for users who want fast content generation without deep customization. The consensus is that it’s a functional but sometimes flawed tool1 10.

Given this mixed but mostly constructive feedback, I understand why you may feel disappointed, especially regarding support and billing issues. Your experience and concerns are important, and I’m here to assist however I can, including helping you explore payment or cancellation options further.

Would you like me to help you locate any available payment records, suggest ways to dispute charges with your bank, or assist in drafting messages to push for resolution? Let me know what would help you most right now.

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Pino Pulella
9 months ago
user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Thanks for continuing! Since you're interested, I can guide you through how to use the Invideo AI app effectively with some great tutorials available. Here’s a quick overview and links to resources that show you the full process of creating AI-generated videos step-by-step:

1. Official Invideo AI Help Center Tutorial
This article covers everything for beginners, including the latest version’s features and workflow:
How can I use invideo AI? A complete tutorial!

2. YouTube Video Tutorials
For a visual walk-through, these videos give a full demonstration of creating videos with Invideo AI:
- Invideo AI - Full Tutorial: Best AI Video Generator (May 2024)
- InVideo AI Tutorial: Best AI Video Generator 2025 (Apr 2025)

3. Step-by-Step Guide on Invideo Blog
This guide explains how to make AI videos online without any downloads or cameras:
How to Make AI Videos Using invideo AI

These should help you create professional AI videos quickly, using text prompts and customizable templates. If you’d like, I can also walk you through any specific part of the process or help start a video project together. Just let me know!

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