To resolve the issue of the SmartNews app and other applications freezing frequently, follow these steps:

1. Check for Updates

Ensure your SmartNews app is up to date. Updates often include performance improvements and bug fixes.

- Open the Microsoft Store.
- Search for SmartNews.
- If an update is available, click on Update.

2. Restart Your Device

Sometimes a simple restart can resolve background issues affecting app performance.

- Click on the Start menu.
- Select Power and then Restart.

3. Clear App Cache (If applicable)

Clearing the app cache can free up resources and improve performance.

- Press Windows key + R to open the Run dialog.
- Type %localappdata% and hit Enter.
- Navigate to the folder related to SmartNews and clear any cache files.

4. Check Network Connection

A poor or unstable internet connection can lead to freezing issues.

- Switch between Wi-Fi and mobile data if possible.
- Ensure that your internet connection is stable by testing it with other applications or devices.

5. Disable Background Apps

Background applications can consume resources, potentially affecting the performance of SmartNews and other apps.

- Open Task Manager by right-clicking the taskbar and selecting Task Manager.
- In the Processes tab, right-click on any unnecessary applications and select End Task.

6. Adjust Graphics Settings

For performance issues related to graphics:

- Right-click on the desktop and select Display settings.
- Scroll down to Graphic settings and adjust options for the SmartNews app if available, selecting options for reduced graphics load.

7. Reinstall the App

If issues persist, reinstalling may resolve underlying problems.

- Uninstall SmartNews from your device:
- Click on the Start menu, select Settings > Apps > Apps & features.
- Find SmartNews, click on it, and then select Uninstall.

- Download and install the latest version from the Microsoft Store.

8. Consider Device Specifications

Ensure that your device meets the minimum specifications to run modern applications smoothly. If your device is older, it may struggle with newer apps.

9. Check for Windows Updates

Make sure your operating system is fully updated, as these updates can contain important fixes and improvements.

- Go to Settings > Update & Security > Windows Update and check for updates.

Seeking further help from the SmartNews support page can also provide targeted solutions for issues you're facing with their app - learn more.