Hi there! I understand that your mySolarEdge app isn't displaying any data even though your inverter status looks fine. Let's get to the bottom of this together.

Just to clarify, when did the app stop displaying data exactly? You mentioned it "died" yesterday—is that when the app stopped showing any production information?

Meanwhile, here are some step-by-step checks we can do:

1. Check Internet Connection on Inverter: Although inverter status is fine locally, the inverter needs to be connected to the internet to send data to the mySolarEdge app. Usually, this is via Wi-Fi or Ethernet. Can you confirm if your inverter is connected to your home network?
2. Restart the Inverter and App: Try restarting your inverter to refresh its network connection. Also, close the mySolarEdge app fully on your device and reopen it.
3. Check Router and Network Settings: Sometimes, the inverter might lose connection if your router settings changed or there’s a temporary glitch. Check that your Wi-Fi network is running normally and that no new firewall settings are blocking the inverter’s connection.
4. Update or Reinstall the App: Ensure your mySolarEdge app is updated to the latest version available. If it is, try uninstalling it and then reinstalling it to clear any possible app glitches.
5. Verify User Account and Permissions: Log in to your mySolarEdge account via the app or the web portal and check if your system appears correctly and shows data history online.
6. Confirm Inverter Communication Mode: Some inverters use cellular or 3G connections which might be deprecated; if your system used one such connection, it may need reconfiguration or an upgrade.
7. Check with Installer or SolarEdge Support: If none of the above works, your installer can check if the inverter is properly communicating with SolarEdge’s monitoring servers, or you can reach out directly to the support team.

If you can confirm which of these steps you’ve tried or provide details on your inverter’s connection type, I can tailor the support better! Meanwhile, you can also scan the inverter’s barcode in the app under inverter status to try reconnecting communication, and here’s a helpful link for reference: SolarEdge: App Does Not Display Production Data [1].

Let me know how it goes or if you'd like detailed help with any specific step!