[UP Faith & Family] Was watching a movie and now it won't play any movie

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Calli Meador
11 months ago In UP Faith & Family
Was watching a movie and now it won't play any movie

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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11 months ago

Hi there! I understand you were watching a movie on UP Faith & Family, and now no movies will play at all. Let’s get this sorted out together.

To start, could you tell me a bit more? Are you accessing UP Faith & Family through a browser on your Windows 10 device, or are you using an app? Also, do you see any error messages, or does the movie just not start loading or playing?

In the meantime, here are some general troubleshooting steps we can try, which often help with playback issues:

1. Restart your computer: This can clear temporary glitches that may affect playback.

2. Check your internet connection speed: Streaming requires a stable and reasonably fast connection.

3. If you're using a browser:
- Clear your browser cache and history to remove any corrupted data.
- Make sure your browser is updated to the latest version.
- Try closing and reopening the browser.

4. If you’re using an app (on any device), ensure the app is fully updated to the latest version.

5. Try restarting your network connection by unplugging your modem/router for about 30 seconds and then plugging it back in.

6. Disable any VPN or proxy services if you use any, as these can interrupt streaming.

If you’ve already tried some of these, just let me know which ones, and we can dig a bit deeper.

Also, just to double-check: Is this happening with all movies and shows or only certain titles? And do you experience this issue on any other devices or just your Windows 10 device?

Let me know so I can guide you more precisely!

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