[Murphy Drive Rewards] Connection problems. It want let me look at my awards points.

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Laurinda Wilson
1 year ago In Murphy Drive Rewards
Connection problems. It want let me look at my awards points.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! I see you're having trouble accessing your Murphy Drive Rewards points due to connection problems. Let's get this sorted out together.

First, could you tell me a bit more? Are you trying to view your points via the Murphy Drive Rewards app or through a web browser on your Android device? Also, do you get any error messages when you try to access your points, or does the app/browser just not load?

Once I have these details, I can guide you through the best steps. Meanwhile, here's a straightforward approach to try:

1. Check Your Internet Connection: Since you're on Android 10 using the WebKit browser, ensure your internet is stable—try switching between Wi-Fi and mobile data.

2. Restart the App or Browser: If you're using the app, press the home button twice, swipe up on Murphy Drive Rewards app to fully close it, then reopen. For a browser, close all tabs and reopen the app.

3. Clear Cache and Data: For the app, go to Settings > Apps > Murphy Drive Rewards > Storage, then tap "Clear Cache" and "Clear Data." If using a browser, clear browsing data (especially cache).

4. Update the App/Browser: Check the Google Play Store for any updates to the Murphy Drive Rewards app or your browser, as outdated versions can cause connection issues.

If these steps don’t work, I can help dig deeper or guide you on how to contact Murphy Drive Rewards support for account-specific issues. Let me know what you've tried so far or what error you see!

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