Hi there! I understand you want to use the MSNBC app on your Fire TV, but you accidentally selected Verizon as your provider. Let's work through this together to get you set up properly.

First, let’s check a few things. Could you tell me if you've already installed the MSNBC app on your Fire TV? Also, if you've tried logging in and what the current issue is when you attempt to access the app?

Once I have a bit more context, I can guide you step-by-step on how to change your TV provider selection or fix any login issues.

Yes. I have an MSNBC app showing on Fire, but I cannot open it. A guide comes up with the current program listed, but it won't open

Thank you for the details! Since the MSNBC app is showing on your Fire TV but won’t open, let's troubleshoot it together. Here are some steps we can follow to try to resolve this issue:

1. Force Stop the App:
- Go to the Fire TV Home screen.
- Navigate to Settings (gear icon).
- Select Applications.
- Choose Manage Installed Applications.
- Find MSNBC and select it.
- Click on Force Stop.

2. Clear Cache:
- While still in the same menu (Manage Installed Applications), select MSNBC again.
- Click on Clear Cache. This can help with loading issues.

3. Restart Your Fire TV:
- Unplug your Fire TV from the power source.
- Wait for about 30 seconds, then plug it back in and turn it on.

4. Check for Updates:
- Make sure your Fire TV is running the latest software version.
- Go to Settings, then Device or My Fire TV, and select About. Here, check for Check for Updates.

5. Log Out and Re-authenticate:
- Launch the MSNBC app (if it allows you to), and check if there's an option to log out of your TV Provider and then log back in.

If these steps do not resolve the issue, I’ll look into more advanced troubleshooting options. You can also check out this guide for additional troubleshooting tips regarding the MSNBC app on Fire TV here for more specialized steps.

Please give these steps a try, and let me know how it goes!

Why does the MSNBC app load but not play on Fire TV?

It seems you’re experiencing an issue where the MSNBC app loads but doesn’t play. There could be several reasons for this, including connectivity issues, cache problems, or the app itself needing reinstallation. Here are some steps to help resolve this:

1. Check Internet Connection:
- Ensure that your Fire TV is connected to a stable Wi-Fi network. You can do this by going to Settings, then Network, to confirm your connection status.

2. Clear Cache and Data of MSNBC App:
- Go to Settings from the Home screen of your Fire TV.
- Select Applications > Manage Installed Applications.
- Find and select MSNBC.
- Click on Clear Cache and then Clear Data. This can often fix loading issues.

3. Uninstall and Reinstall the App:
- Navigate back to the Manage Installed Applications section and choose MSNBC.
- Select Uninstall. After the app is removed, go to the Apps section on your Fire TV, search for MSNBC, and reinstall it.

4. Restart Your Fire TV:
- Unplug the Fire TV from the power source, wait about 30 seconds, then plug it back in.

5. Log Out and Re-authenticate:
- When you open the MSNBC app again, if it allows, log out of your TV provider and log back in to refresh your session.

If you’re still having trouble after these steps, you can check out some more detailed troubleshooting tips here for further assistance.

How are you finding these steps? Do you need further clarification or support on any part?

Steps to reset apps on Amazon Fire?

If you're looking to reset the MSNBC app on your Amazon Fire TV, here are the steps you can follow to clear its cache and data, which often resolves issues like loading problems:

1. Go to Settings:
- From the home screen of your Fire TV, navigate to the Settings (gear icon) on the top right corner.

2. Select Applications:
- Click on Applications from the settings menu.

3. Manage Installed Applications:
- Choose Manage Installed Applications. This will show you a list of all the apps installed on your device.

4. Find and Select MSNBC:
- Scroll through the list and select MSNBC.

5. Clear Cache and Data:
- Click on Clear Cache first. Then, click on Clear Data. This will reset the app, so you'll need to log back in afterward.

6. Restart Your Fire TV (Optional):
- To ensure everything is fresh, you may want to restart your Fire TV. You can do this by going back to Settings, selecting My Fire TV, and then Restart.

If these steps do not correct the issue, you may consider uninstalling and then reinstalling the app as well. You can follow similar steps to choose the app and select Uninstall, and then download it again from the Amazon App Store.

For more detailed troubleshooting tips regarding the MSNBC app, you can also refer to this guide here which may provide additional insights.

Let me know how it goes or if you need further assistance!

Common issues with MSNBC app on Fire TV

Here are some common issues that users face with the MSNBC app on Fire TV, along with suggestions to resolve them:

1. App Not Opening or Loading: This can often be fixed by clearing the app cache and data. To do this, go to Settings > Applications > Manage Installed Applications, select MSNBC, and then choose Clear Cache and Clear Data.

2. Buffering or Streaming Issues: If the app buffers frequently or doesn’t stream properly, make sure your Fire TV is connected to a strong internet connection. You may also want to try uninstalling and then reinstalling the app, which can help if there is corrupted data causing the issue.

3. Error Messages Upon Launch: Some users experience error messages like needing to reauthenticate with their TV provider. Logging out of the app and then logging back in can resolve this. If the issue persists, check for any existing app updates or Fire TV software updates.

4. App Crashing or Freezing: If the MSNBC app crashes or freezes, try force-stopping the app (from the Manage Installed Applications section) or restarting your Fire TV.

5. Inability to Access Certain Programs: This can also be related to provider authentication or regional restrictions. Ensure that you have selected the correct TV provider when logging in.

For a comprehensive guide on troubleshooting these issues, you can refer to this helpful article on the NBC News support site here.

If you’re experiencing a specific issue that I haven’t covered or if you'd like more details, feel free to share!