[Match 3D] Free rewards video not playing

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Robert
7 months ago In Match 3D
Free rewards video not playing

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Pierre

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7 months ago

Hi there! I see your free rewards videos in Match 3D are not playing. That can definitely slow down your game progress. To help you better, can you tell me if the videos just fail to load, show an error, or get stuck while playing? Also, have you tried any fixes already like restarting the game or your phone?

Meanwhile, here are some steps that usually solve video reward issues in Match 3D on iPhone with iOS 18.7:

1. Restart your iPhone: Press and hold the power button, slide to power off, then turn it back on. This often clears temporary glitches.

2. Close and reopen Match 3D: Swipe up from the bottom (or double press Home if you have one) to open app switcher, then swipe the game off to force close. Relaunch and try the videos again.

3. Check your internet connection: Video ads require stable internet. Switch between Wi-Fi and cellular data to see if that helps.

4. Update the game: Go to the App Store, check if there’s an update for Match 3D, and install it if available.

5. Clear cache by reinstalling the app: If the above steps don’t work, uninstall Match 3D and reinstall it from the App Store. This removes corrupted temporary files that may block videos.

If after trying these, videos still don’t play, it could be a server-side issue, or some ad networks may be temporarily down for your region. Some users experienced this recently and resolved it by restarting their devices or waiting a bit2 3.

Would you like me to guide you step-by-step through any of these? Or is there any specific detail about your problem you can share?

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