Hi there! It sounds like you're having a bit of trouble with the Star Equestrian game not launching after multiple uninstallations, and the launcher window hanging around. I'm here to help you get this sorted out!

Let’s start with some basic troubleshooting steps:

1. Close the Launcher Completely: If the launcher window won’t close normally, try using Task Manager to close it. You can do this by:
- Right-clicking on the taskbar and selecting "Task Manager."
- Look for the Star Equestrian launcher in the list and click on it, then click "End Task."

2. Delete Temporary Game Files: Sometimes, leftover files from previous installations can cause issues. We can clear them out:
- Press Windows + R to open the Run dialog.
- Type this path: C:\Users\%YOURUSERNAME%\AppData\Local\ and hit Enter.
- Look for the folder named "Star Equestrian" (or similar) and delete it. You might need to enable viewing hidden items to see the AppData folder.

3. Reinstall the Game:
- After deleting the temporary files, go ahead and uninstall the game again through the Control Panel.
- Restart your computer to clear any lingering processes.
- Finally, download the game again directly from the official website and install it.

4. Run as Administrator: After reinstalling, try running the launcher as an administrator:
- Right-click on the launcher icon and select "Run as administrator."

If these steps don’t help, it may be beneficial to check your antivirus settings, as they sometimes block game files from launching.

Are you comfortable trying these steps? Let me know how it goes or if you need more help!

it says in the task manager that it is not responding

Got it! Since the task manager shows that the Star Equestrian launcher is not responding, let's force close it. This action will help us clear any processes that might be stuck. Here’s how to do that:

1. Open Task Manager: If you haven't already, press Ctrl + Shift + Esc to open Task Manager directly.
2. Find the Application: In the list of processes, look for the Star Equestrian launcher. It may be titled "Star Equestrian" or something similar.
3. End Task: Right-click on it and select "End Task." This should force the application to close.

After you've done that, let’s move on to the next steps to ensure a clean installation:

1. Delete Leftover Game Files:
- Press Windows + R to open the Run dialog.
- Type this path: C:\Users\%YOURUSERNAME%\AppData\Local\ and hit Enter.
- Look for any folders related to Star Equestrian and delete them.

2. Uninstall the Game:
- Go to Control Panel > Programs > Uninstall a program.
- Find Star Equestrian, click on it, and select "Uninstall."

3. Restart Your Computer: This will help clear any residual files or processes.

4. Reinstall the Game:
- Download the latest installer from the official website and go through the installation process again.

5. Run the Launcher as Administrator:
- After installation, right-click on the launcher and choose "Run as administrator."

If you encounter the same issue again, please let me know, and we can explore some advanced troubleshooting options or check if there are any updates required for your graphics drivers.

Does this sound good? Let me know how it goes!

game wont launch after uninstalling it several times also window with launcher wont close

Thank you for your patience! Since the launcher is still not responding, let’s try a few more steps to fully clear any issues.

1. Force Close the Launcher: To make sure it is completely closed, follow these steps to end the task:
- Open Task Manager by pressing Ctrl + Shift + Esc.
- In the Applications tab, find the Star Equestrian launcher, right-click on it, and select "End Task." This should close the non-responsive window.

2. Clear Temp Files:
- Press Windows + R to open the Run dialog.
- Type temp and hit Enter. This will bring up temporary files. Delete any files here (you might need administrative permission).
- Next, repeat the process with C:\Users\%YOURUSERNAME%\AppData\Local\Temp to delete more temporary files that could be interfering.

3. Delete Star Equestrian Files:
- Press Windows + R and enter this path: C:\Users\%YOURUSERNAME%\AppData\Local\. Look for a folder named "Star Equestrian" or anything similar and delete it.

4. Check Browser Cache: If you’re accessing the game via a browser, it could help to clear your browser cache and cookies. Here’s how for WebKit-based browsers:
- Go to your browser settings, look for “Privacy” or “History,” and select the option to clear browsing data. Ensure that “Cookies and other site data” and “Cached images and files” are selected.

5. Reinstall the Game Cleanly:
- Go to the Control Panel > Programs > Uninstall a Program and uninstall Star Equestrian.
- Restart your computer.
- After restart, download the game fresh from the official website and install it again, ensuring you run the installer as an administrator.

6. Check for Updates: Finally, make sure your Windows 10 is up to date, as sometimes pending updates can prevent apps from launching properly. Go to Settings > Update & Security > Windows Update, and check for updates.

If these steps don’t resolve the issue, please let me know, and I might need to look into contacting higher-level support to assist you further.

How are you doing so far with these steps? Let me know if you need any clarifications or more assistance!