Hi there! I understand your Global Entry app on your iPhone running iOS 18.7 won’t load. To help you best, could you tell me if the app crashes immediately, just stays stuck on a loading screen, or shows any error messages? Also, have you tried any fixes so far like restarting your phone or reinstalling the app?

Meanwhile, here’s a step-by-step approach we can try:

1. Close and Restart the App: Double-click the Home button or swipe up (depending on your model) to see your open apps, then swipe the Global Entry app off the screen to close it completely. Then reopen it.

2. Restart Your iPhone: Press and hold the power button and follow prompts to shut down, then power it back on. This can clear minor glitches.

3. Check for App Updates: Open the App Store, tap your profile icon, and scroll down to see if an update is available for the Global Entry app. Updating can fix bugs.

4. Reinstall the App: Delete the app by pressing and holding its icon, then tap “Remove App” > “Delete App.” Then reinstall it fresh from the App Store.

5. Check Your Internet Connection: Make sure your iPhone has a strong Wi-Fi or cellular connection, as the app needs internet to load.

6. Confirm No Service Interruptions: Occasionally, Global Entry services can be temporarily unavailable due to maintenance or government issues. If you see news about suspensions or shutdowns happening right now, that might be the cause too.

If you’ve done any of these or still have trouble, let me know exactly what you’ve tried and what happens when you open the app. I’m here to help get you back up and running smoothly!

Are you able to check any of these steps and update me?