Hi! I want to make sure I understand your problem correctly: you are seeing question marks on all stations in the CUE Live app, and it looks like no programming or channel guide information is appearing for your stations, is that right? Could you please share if this happens on all channels all the time, or just some? Also, have you noticed any error messages, or if this started after a recent update? This way I can guide you better to a fix.

Yes it did happen after an update and it’s not all stations but most. And if you find a station and it’s in in the box, when you click to watch it changes to a random station.

Thanks for the details! It sounds like after the recent update, your CUE Live app on your iPhone is showing question marks on most stations instead of the programming info, and when you try to watch a station, it switches to a random one instead. This definitely points to some instability or bug related to the update.

Here’s what I’d suggest to try first:

1. Restart the app: Fully close CUE Live by swiping it away from your app switcher, then reopen it. This can sometimes clear minor glitches post-update.

2. Check for any newer updates: Occasionally a fix patch is released shortly after a problematic update. Go to the App Store and see if there is an update available for CUE Live.

3. Restart your iPhone: Restarting your device can sometimes clear out temporary problems related to app crashes or misbehavior.

4. Reinstall the app: Delete CUE Live and then reinstall it fresh from the App Store. This removes any corrupted files that might have been introduced in the update.

5. Ensure your internet connection is stable: Streaming issues can happen if Wi-Fi or cellular data is spotty.

If you’ve tried these steps and the problem persists, this could be a known issue related to the recent update affecting the app's streaming and guide data. In fact, some users have reported similar streaming troubles recently, and the developers are working on solutions1.

Would you like me to check if there’s any new official update or direct you to current support channels to report this issue? Also, have you tried reinstalling yet? That step often helps a lot.

It’s not on my phone it’s in the tv

Thanks for clarifying that the issue with question marks and channel switching is happening on your TV, not your iPhone. That helps a lot!

Since this is on a TV app for CUE Live, here are some steps tailored to smart TVs or streaming devices:

1. Restart the TV or streaming device: Power it completely off, unplug it for about 30 seconds, then plug back in and turn on. This refresh often clears glitches.

2. Check for app updates on your TV: Go to your TV’s app store (like Roku Channel Store, Amazon App Store, etc.) and check if there is an update available for the CUE Live app. Updating can resolve bugs.

3. Clear app cache/data if possible: Some smart TV platforms have a way to clear app cache or data in settings. This resets temporary info that might be corrupted.

4. Reinstall the app on your TV: Uninstall the CUE Live app, then reinstall it fresh from your TV’s app store. This is especially useful if the recent update got corrupted during installation.

5. Verify your internet connection on the TV: A weak Wi-Fi or Ethernet connection can mess with streaming and guide data. Consider running a speed test on your TV or router if possible.

6. Check for known app issues or outages: Sometimes after an update, the service may have bugs affecting guide data or channel stability. Seeing if others have reported similar problems can confirm this.

If you tell me what kind of TV or streaming device you’re using (smart TV brand/model, Roku, Firestick, etc.), I can give you more precise steps for clearing cache or reinstalling.

Would you like guidance on any of these steps for your specific TV? Also, have you already tried any of these?