Hi there! I'm here to help you with the video download issue you're experiencing with PixVerse. Let’s start by getting a bit more information.

1. Are you receiving any specific error messages when you try to download the video?
2. Can you confirm if you've been able to download videos in the past, or is this your first time attempting it?
3. Are you using any specific browser settings that might be affecting downloads?

With that information, we can get to the bottom of this issue together!

#1 - No, #2 - download possible in the past, #3 - No

Thank you for the details! Since you were able to download videos in the past and are not receiving any error messages, let's try a few steps to troubleshoot the issue. Here’s what we can do:

1. Clear Browser Cache: Sometimes cached data can interfere with downloads. Here’s how to clear your cache in WebKit on Windows:
- Open your browser.
- Go to the settings menu (you can usually find it by clicking on the three horizontal lines or dots).
- Find the option that says "Privacy" or "History."
- Look for “Clear Browsing Data” or “Clear Cache” and select that option.
- Make sure to choose cached images and files, then clear it.

2. Check Download Settings:
- In the browser settings, look for the “Downloads” section.
- Verify where your downloads are being saved and check if that location is accessible (e.g., no permission issues).

3. Disable Extensions: Sometimes, browser extensions can block downloads.
- Go to the extensions/add-ons manager in your browser settings.
- Temporarily disable any extensions you have installed and try downloading the video again.

4. Try a Different Browser: If the above steps don’t work, try using a different browser (like Chrome or Firefox, if available) to see if the issue persists.

Please go through these steps and let me know if you’re able to download the video afterward!