[Hexa Stack] I can't carry on with the game but it won't finish

J
Jayne Moorhouse
9 months ago In Hexa Stack
I can't carry on with the game but it won't finish

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Hello! I'm Daniel Otega. I see you're having trouble with the Hexa Stack game not continuing or finishing correctly. Let's try to solve this together. Could you start by sharing which specific actions you've tried so far? It will help me provide a more tailored solution for you.

J
Jayne Moorhouse
9 months ago

Ive tried turning my phone off but it still comes back

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
9 months ago

Thanks for providing more information. It seems like the Hexa Stack app is not closing properly, even after restarting your phone. Let's try a few steps to resolve this:

1. Force Stop the App:
- Go to Settings on your Android device.
- Tap on Apps or Applications.
- Find and select Hexa Stack.
- Tap on Force Stop to close the app completely.

2. Clear Cache and Data:
- While you're still in the app settings for Hexa Stack, tap on Storage.
- Tap on Clear Cache. If issues persist, you might also consider selecting Clear Data, but be aware this might delete locally stored data or settings for the app.

3. Update the App:
- Open the Google Play Store, search for Hexa Stack, and check if there's an update available for the app.

4. Reinstall the App:
- If the app still misbehaves, try uninstalling it and then reinstalling it. Go to Settings > Apps > Hexa Stack, then select Uninstall. After that, go to the Google Play Store to reinstall it.

5. Check for System Updates:
- Make sure your Android OS is updated to the latest version. Check under Settings > System > System updates and install any available updates.

6. Check for System Background App Restrictions:
- Ensure your phone isn't restricting background activity for the app under Settings > Battery > Battery Saver or similar options.

Please try these steps and let me know how it goes. Are you satisfied with the solution I provided?

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