Hi there! I understand that you're experiencing an issue with Hexa Stack freezing right when you try to open it. Let’s get this sorted out together!

To begin, could you let me know if this issue occurs every time you try to open the app? Also, have you tried any troubleshooting steps already? Knowing a bit more will help me tailor the support specifically for you.

I have reinstalled the app many times. When I open it I get to the consent page and it freezes completely

Thanks for providing those details! Since you've already reinstalled the app multiple times and it's freezing on the consent page, let’s try some additional steps to see if we can resolve this.

1. Restart Your iPhone: Simply powering off your device and turning it back on can resolve minor glitches.

2. Check Your Internet Connection: Sometimes, connectivity issues can lead to freezing. Try switching between Wi-Fi and cellular data to see if that helps.

3. Clear App Cache and Data: Unfortunately, iOS doesn’t have a direct option to clear app cache, but you can try deleting the app and ensuring that all related data is removed before reinstalling it again.

4. Software Update: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update.

5. Check for Game Updates: Occasionally, the app itself might have updates that fix bugs. Open the App Store, go to your profile, and check if there are any updates available for Hexa Stack.

6. Permissions: Make sure that the app has permission to access necessary features. Go to Settings > Privacy & Security, and make sure that Hexa Stack has the permissions it needs (like internet access, etc.).

7. Contact Support: If none of these steps work, it might be a specific bug related to your device or account. You can reach out to the Hexa Stack support team directly at their email: [email protected] for further assistance.

Please let me know if any of these steps help or if you experience any changes. I'm here to assist!