Hi there! I understand your Hexa Stack app isn't counting coins in your Cash Giraffe account. Let's see if we can get this sorted out.

To start, could you share a bit more detail? For instance:
- Is the app not counting coins at all, or is it counting partially or intermittently?
- Have you recently updated the app or your Android OS?
- Are you connected to a stable internet connection when using the app?
- Have you tried restarting the app or your device?
- Any recent changes to permissions or settings in the app?

Meanwhile, I can tell you that this issue has been reported by some users recently where the coin count or game time stopped updating despite normal gameplay. This seems to be a problem affecting the app's tracking functionality and might be related to app updates or server-side issues1 2.

Here are some steps to try initially:

1. Force close and restart the app: On your Android device, open Settings > Apps > Hexa Stack app > Force Stop, then reopen it.
2. Clear cache: Settings > Apps > Hexa Stack > Storage > Clear Cache. This can fix temporary glitches without deleting your data.
3. Check app permissions: Confirm the app has the necessary permissions enabled, especially for background activity and storage.
4. Update the app: Make sure you have the latest version from the Play Store.
5. Verify internet connection: A stable connection is important as coin counting may rely on server communication.
6. Re-login to your Cash Giraffe account: Log out and then sign in again to refresh your session.

If you’ve tried these already, let me know what you’ve done so I can help with more advanced troubleshooting or check if there might be a broader outage or update delay affecting coin counting.

Are you comfortable trying these steps now?

Yes

Thanks for your question about Hexa Stack app features and reviews! I’m happy to give you a clear overview.

Hexa Stack is a hexagon tile puzzle game that features relaxing, strategic gameplay. You drag, drop, and stack colorful hexagonal tiles to merge and clear the board. The game emphasizes a peaceful experience with no time limits or move restrictions, making it great for casual play and mental engagement. The visuals are smooth and often in 3D, which adds to a satisfying puzzle-solving flow. It supports an endless mode so players can keep stacking and aiming for high scores9.

As for user feedback, the app has mostly positive reviews highlighting its addictive and calming mechanics. Some versions have average ratings near 4.3 to 4.7 out of 5, praising its intuitive interface and relaxing nature. There are some mixed opinions around randomness in certain game modes, but overall it’s seen as a fun, brain-training puzzle2 4.

Let me know if you want more specifics or help with any features in particular!

Are you satisfied with this info about Hexa Stack?