Hello there! I understand you're having trouble with the CNBC app on your Android device where it opens the screen but doesn't fully load. Let's try a few troubleshooting steps to see if we can get it working for you.

1. Clear Cache and Data:
- Go to Settings.
- Select Apps & notifications and then See all apps.
- Find and tap CNBC.
- Tap Storage & cache.
- Tap Clear Cache first. If that doesn’t help, you can also try Clear Data. Note that clearing data will log you out, so make sure you remember your login information.

2. Restart Your Device:
- Sometimes, simply restarting your phone can resolve app issues by refreshing the system processes.

3. Check for App Updates:
- Open the Google Play Store.
- Tap the menu icon, then My apps & games.
- Locate the CNBC app and see if there’s any available update.

4. Reinstall the App:
- Uninstall the CNBC app and then reinstall it from the Google Play Store. This can help if there's any corruption in the app files.

5. Check Internet Connection:
- Make sure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it makes a difference.

6. System Update:
- Ensure your phone's software is up to date. Go to Settings, System, and Advanced to check for system updates.

7. Contact Support:
- If these steps don’t resolve the issue, you may need to contact CNBC support at [email protected] for further assistance.

Give these steps a try, and let me know how it goes. If you need more help, feel free to ask!