[CNBC] CNBC stops streaming. On screen msg stating not connected to server. Happens all day 9/29.

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Richard Roy
8 months ago In CNBC
CNBC stops streaming. On screen msg stating not connected to server. Happens all day 9/29.

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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8 months ago

Hi there! I see you're experiencing an issue with CNBC stopping streaming and showing a "not connected to server" message all day on September 29. I’d like to help get this sorted out for you.

To start, could you please let me know if you are using the CNBC app or streaming via a browser? Also, have you tried any troubleshooting steps so far on your Windows 10 WebKit browser?

Once I get a bit more info, I can guide you through some tailored steps. Meanwhile, here’s a general approach we can try:

1. Refresh the browser page or close and reopen the CNBC streaming tab.
2. Restart your Windows device to clear any temporary network glitches.
3. Check your internet connection to ensure it is stable and not experiencing interruptions.
4. Clear your browser cache and cookies—this often helps with streaming errors. To do this on WebKit-based browsers:
- Press Ctrl + Shift + Delete
- Select cache and cookies for clearing
- Confirm and reload CNBC website

If you're using the CNBC app on another device, sign out and sign in again with your TV provider details, or clear the app cache if possible.

I will also check if there are any known CNBC server outages or streaming issues reported for today.

Could you please confirm your streaming method and any attempts you have already made? This will help me provide the most effective next steps.

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