Hi! I understand your stock lists are showing blank prices in the CNBC app. Let me help you get that sorted out.

To start, could you tell me if this is happening with all your stock lists or just certain ones? Also, have you noticed if this issue began recently or has it been ongoing?

In the meantime, here are some simple steps you can try to refresh and possibly fix this:

1. Refresh the app: Close the CNBC app completely and reopen it. Sometimes a quick restart clears temporary glitches.
2. Check your internet connection: Ensure your Windows device is online and has a stable connection.
3. Clear app cache (if possible): Some apps allow clearing cached data in settings which helps reload fresh data.
4. Update the app: Verify the CNBC app is updated to its latest version since outdated apps sometimes cause display issues.
5. Sign out and sign back in: Logging out and back in can refresh your account data and fix sync problems.

If none of these help, the issue might be related to a broader data glitch affecting stock prices display, which has happened before with financial data providers including CNBC. Let me know if you see any error messages or if prices remain blank after these steps. We can then go deeper into advanced troubleshooting or check if there are known outages affecting price feeds.

Are you able to try these and tell me what you find?

not working, started today

Thanks for sharing that the problem started today and the basic fixes didn't help. Since this just began, it could be a temporary issue on CNBC's side affecting stock price data display.

I checked current reports and there appear to be no widespread outages or reported problems for CNBC at the moment1. However, sometimes localized or brief service disruptions around market data can happen without being widely flagged right away.

Here's what I recommend as next steps:

1. Try accessing CNBC via a different browser or device to see if the stock prices load there—this helps isolate whether it's your Windows device or the CNBC service causing the blank prices.

2. Double-check your CNBC account status. Log out fully and log back in, and ensure your subscription or account is active if applicable.

3. Keep an eye on CNBC's official channels or social media for any maintenance announcements or service issues, as they sometimes perform updates affecting features2.

4. If the problem persists and you need immediate access, consider temporarily using a different financial news site or app while CNBC resolves any issues.

If after these checks prices are still blank on your Windows WebKit browser, please let me know so I can help escalate further or explore more advanced troubleshooting steps.

Are you able to try accessing CNBC on another browser or device just to compare?