Hi there! I understand you're having trouble with the CNBC app's quote list not saving your quotes. Just to get a clearer picture—are you using the CNBC app on your Windows device through a browser or a desktop app? And when you say quotes aren’t saving, do you mean they disappear after you close the app/browser, or they never get added in the first place?
In the meantime, here are some basic steps we can try to resolve the issue:
1. Check Login Status: Ensure you are logged in to your CNBC account. The quote list often syncs with your account, so being logged out might prevent saving.
2. Sync Settings: If you are logged in, check if the app or website has a setting to sync watchlists or quote lists across devices. Sometimes, this needs to be enabled manually.
3. Clear Cache and Cookies: Since you’re on Windows using a WebKit-based browser, clearing cache and cookies might help resolve any temporary data conflicts.
4. Browser Permissions: Check if your browser allows the CNBC site/app to store data locally. Sometimes cookie or local storage restrictions prevent saving preferences.
5. Update or Reinstall: If you’re using a desktop app, make sure it’s up to date or try reinstalling it.
Could you let me know which of these applies or if you’ve already tried them? From there, I can guide you with more advanced troubleshooting tailored to your setup.
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Benjamin Carter
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Hi there! I understand you're having trouble with the CNBC app's quote list not saving your quotes. Just to get a clearer picture—are you using the CNBC app on your Windows device through a browser or a desktop app? And when you say quotes aren’t saving, do you mean they disappear after you close the app/browser, or they never get added in the first place?
In the meantime, here are some basic steps we can try to resolve the issue:
1. Check Login Status: Ensure you are logged in to your CNBC account. The quote list often syncs with your account, so being logged out might prevent saving.
2. Sync Settings: If you are logged in, check if the app or website has a setting to sync watchlists or quote lists across devices. Sometimes, this needs to be enabled manually.
3. Clear Cache and Cookies: Since you’re on Windows using a WebKit-based browser, clearing cache and cookies might help resolve any temporary data conflicts.
4. Browser Permissions: Check if your browser allows the CNBC site/app to store data locally. Sometimes cookie or local storage restrictions prevent saving preferences.
5. Update or Reinstall: If you’re using a desktop app, make sure it’s up to date or try reinstalling it.
Could you let me know which of these applies or if you’ve already tried them? From there, I can guide you with more advanced troubleshooting tailored to your setup.