Hi there! I understand you're having trouble changing the time on your Letsfit watch using the iPhone app, and the time isn't syncing correctly. Let's get this fixed for you.

To start, can you tell me if your Letsfit watch is currently paired with your iPhone, and whether your phone's location services and date/time settings are set to automatic? This info helps me guide you better.

In the meantime, here’s a step-by-step approach that often resolves time sync problems with Letsfit watches on iPhones running iOS 18.6:

1. Restart Both Devices
Turn off your Letsfit watch and your iPhone, then turn them back on. This refreshes the connection.

2. Check Location Permissions
On your iPhone, go to Settings > Privacy & Security > Location Services, and make sure Location Services is On. Then scroll to the Letsfit app and ensure it has permission set to “While Using the App” or “Always.” This allows the app to update your time zone automatically.

3. Verify Automatic Date & Time on iPhone
Go to Settings > General > Date & Time and make sure “Set Automatically” is turned on. This helps keep your watch’s time synchronized with your phone.

4. Re-pair Your Watch in the Letsfit App
- Open the Letsfit app and unpair or remove your watch from the devices list.
- Turn Bluetooth off and on again on your iPhone by going to Settings > Bluetooth.
- Make sure your watch is nearby and then go through the pairing process again inside the app.

5. Check for App and iOS Updates
- Open the App Store and check if there’s an update available for Letsfit.
- Also go to Settings > General > Software Update on your iPhone to make sure iOS is up to date.

If after these steps, the time still won't update properly on your watch, there might be a deeper syncing issue or app bug.

Could you please let me know if you’ve tried any of these steps already? That way, I can provide more advanced troubleshooting or guide you through other options!

Are you able to check and share how it goes with these initial fixes?

Unfortunately I tried earlier by hitting restart so can’t get past open app

Thanks for letting me know you've tried restarting but now the Letsfit app won’t open at all on your iPhone. Let’s try a few things to get the app working again so you can manage your watch.

Here’s what I suggest doing next:

1. Force Close and Relaunch the App
- Swipe up from the bottom of your iPhone screen (or double-click the Home button if your model has one) to open the app switcher.
- Find the Letsfit app and swipe it off the screen to fully close it.
- Then try opening the app again.

2. Check for App Updates
- Open the App Store, tap on your profile icon at the top right, and scroll down to see if Letsfit has an update available. If yes, update the app and try opening it again.

3. Restart Your iPhone Again
- Sometimes a fresh reboot after a force close can help.

4. If the app still won’t open: Uninstall and Reinstall
- Touch and hold the Letsfit app icon until a menu appears, then choose Remove App > Delete App to uninstall it.
- Restart your iPhone.
- Go back to the App Store and reinstall the Letsfit app.
- After reinstalling, open it and try accessing your watch again.

5. Check iPhone Storage and Permissions
- Go to Settings > General > iPhone Storage and make sure you have enough free space (at least a few hundred MB). Low storage can cause app issues.
- Also check Settings > Privacy & Security > Location Services, and verify Letsfit has permission.

If after reinstalling the app, it still freezes or won't open, it could be a bug or compatibility glitch with iOS 18.6. In that case, sometimes users find downloading the newer app called "LetsFit Life" (instead of original Letsfit) helps, as I found some users mentioning this switch in forums1 4.

Let me know which step you’re at or if you run into any issues during the process! I’m here to help get your watch connected again. Are you satisfied with this set of steps so far?

When I log in to the app it says email not registered

Thanks for sharing that your Letsfit app says the email is not registered when you try to log in. Let's dig into this together so you can access your account again.

Here are some steps to resolve the "email not registered" issue:

1. Double-check Email Entry
Sometimes a simple typo or extra space can cause this error. Please carefully re-enter your email address, ensuring there are no mistakes or spaces before or after it.

2. Try "Forgot Password" Option
On the login screen, use the “Forgot Password” link. Enter your email there to see if the app recognizes it and sends a password reset link. If you don’t receive an email, it's possible the system doesn't have your email registered.

3. Consider Account Registration or App Migration
- If you previously logged in using a different email or via a social login (Facebook, Google, Apple ID), try those options.
- Some users have reported that the Letsfit app has undergone updates or changes where older accounts may not be recognized in the current app version. In such cases, uninstalling and reinstalling the latest app version, or trying the newer "LetsFit Life" app might help.

4. Account Server Issues
Sometimes the problem could be on the app’s authentication server side. Users have reported that there have been temporary widespread issues where login servers do not recognize registered emails. If you suspect this might be the case, waiting a few hours and trying again later could help.

5. Contact Letsfit Support
If none of the above works and you're sure this is the email you originally registered with, it's best to contact Letsfit support directly to verify your account status. You can email [email protected] with your registered email and details about the issue.

Would you please try these steps starting with verifying the email entry and the password reset option? Also, let me know if you recall using a different login method or email before. That will help me guide you better.

Are you comfortable trying these, or do you want me to guide you through any step in detail?