Hi! I’d be happy to help you get your Letsfit E21 watch connected to the app again. Could you tell me a bit more about what happened before it stopped connecting? For example:

- Did you update your iPhone or the Letsfit app recently?
- Are you seeing any error messages?
- Is Bluetooth enabled on your iPhone?
- Have you tried restarting the watch or the app already?

Getting these details will help me guide you through the best troubleshooting steps.

Let’s fit app will not let me log in nor will it let sign in

Thanks for letting me know you can’t log in or sign up on the Letsfit app at all. That helps narrow it down. Let’s try these steps one by one:

1. Double-check your email and password—make sure there are no extra spaces or typos. It’s easy for an extra space to sneak in especially when using auto-fill or copy-paste.

2. Try resetting your password by tapping on the “Forgot Password” option if available. Sometimes password resets can clear up login issues.

3. Restart the app and your iPhone. Fully quit the Letsfit app (swipe it away from the app switcher), then restart your phone and open the app again.

4. Update the Letsfit app to the latest version from the App Store if you haven’t already. There might be fixes for login bugs.

5. If still no luck, uninstall the app and reinstall it fresh. After uninstalling, restart your iPhone before reinstalling.

6. Check your network connection—make sure your iPhone has a stable internet connection via Wi-Fi or cellular data.

If after trying these you still can’t log in or sign up, it might be an issue with Letsfit’s servers or your account status. In that case, I recommend reaching out directly to Letsfit support at [email protected] for account verification or server status updates.

Let me know how these steps go or if you see any error messages during login! I’m here to help you through it.

Are you satisfied with this solution so far?

How to troubleshoot Letsfit app login problems?

Thanks for asking about troubleshooting Letsfit app login problems. Here’s a clear step-by-step guide to help you resolve login or sign-in issues on your iPhone running iOS 18.7:

1. Check Your Credentials: Make sure your email and password are entered correctly without extra spaces or uppercase mistakes.

2. Reset Password: If you suspect your password might be the issue, use the “Forgot Password” option in the app to reset it.

3. Update or Reinstall the App: Sometimes the app version matters. Uninstall the Letsfit app completely, then reinstall the latest version from the App Store. This can fix bugs that affect login1.

4. Check Network Connection: Verify that your iPhone has a stable internet connection through Wi-Fi or cellular data.

5. Restart Your iPhone: Restarting can clear minor glitches affecting app functionality.

6. Check App Permissions: Make sure Letsfit app permissions (like access to Bluetooth, notifications, and background app refresh) are enabled in your iPhone’s Settings.

7. Clear App Cache (if available): While iOS doesn’t have a direct “clear cache” option like Android, reinstalling the app achieves the same effect.

If after these steps you still can’t log in, it might be an account issue or a server-side problem, in which case contacting Letsfit customer support at [email protected] is the best next step2.

Does that help you get back into the app? Let me know if you want help walking through any of these steps! Are you satisfied with the solution I provided?