Hi there! I see you're having trouble with the Letsfit app not accepting your information. To help you better, could you please tell me exactly what kind of information the app won’t accept? For example, is it during sign-up, login, or when entering personal details like birthdate or email? Also, is there any error message displayed?

While I wait for those details, here are some general steps that often help:

1. Check for Typing Errors: Make sure all information (especially email and password) is entered correctly without extra spaces or typos.

2. App Permissions: On your iPhone with iOS 18.6.2, go to Settings > Letsfit and ensure the app has all necessary permissions enabled (like access to Bluetooth, Location, etc.).

3. Reset and Reinstall: Try uninstalling the Letsfit app completely, then reinstall it from the App Store. This can clear corrupted temporary data.

4. Format of Information: Some fields might require specific formats (for example, date of birth in a certain way). Double-check those requirements.

5. Network Connection: Verify your iPhone's internet connection is stable, preferably via Wi-Fi.

If you have tried any of these already, please let me know which ones so I can suggest alternative solutions!

Are you seeing any specific error messages when your info isn’t accepted? That detail will help me pinpoint the issue better.

I uninstalled and received message that information was not correct

Thanks for sharing that! Just to clarify, you uninstalled the Letsfit app and when you tried to reinstall or log back in, the app gave you an "information not correct" error? Does this happen during sign-up, login, or when entering something like your date of birth or email?

One common issue with Letsfit app registration is that some information fields require very specific formats (like date of birth), and any small mismatch can cause errors even if the data looks correct.

Here’s what I suggest next for your iPhone running iOS 18.6.2:

1. Offload the App Instead of Simple Uninstall
- Go to Settings > General > iPhone Storage > Letsfit
- Tap Offload App (this frees up space but keeps documents and data)
- Then reinstall the app from the same screen
This can sometimes clear cache or bad data that a simple uninstall misses.

2. Verify the Format of Your Info
- Especially the date of birth: try using the app’s date picker instead of typing manually if possible
- Double-check email spelling carefully

3. Restart Your Phone
- Sometimes restarting clears temporary glitches that might block data acceptance.

4. Check for App Updates
- Make sure you have the latest Letsfit version from the App Store.

If these steps don’t work or you get stuck at a specific point with the error, could you please tell me exactly which screen or step triggers the rejection message? That will help me narrow down a more precise fix.

If this continues, contacting Letsfit support directly at [email protected] can get deeper account help, but let's try these first.

How does that sound? Would you like me to guide you through any of these steps now?

2

Correcting information in Letsfit app

Thanks for clarifying that you want to update or correct information in the Letsfit app. Let’s go through how you can do that on your iPhone with iOS 18.6.2.

Here’s a simple way to update your personal data in the Letsfit app:

1. Open the Letsfit app on your iPhone.

2. Go to your Profile or Account section. This is usually accessed by tapping the icon that looks like a person or your profile picture in the app.

3. Look for options like “Edit Profile” or “Personal Information.” Tap this to access your details.

4. Update the fields you need to change, such as your name, email, date of birth, height, weight, etc.
- Important: For the date of birth, use the app’s built-in date picker to avoid format errors.
- Double-check your email and other entries for any typos.

5. Save the changes by tapping the Save or Confirm button.

6. Restart the app once you’ve updated your info to ensure changes are applied correctly.

If you find that the app doesn’t allow you to change some information after registration (like your email), or if you receive errors, it sometimes helps to unlink or forget paired devices under iPhone Settings > Bluetooth, then try again.

In some cases, especially with registration errors involving date of birth or email verification, uninstalling the app and then signing up again with the correct info can help. But since you have already uninstalled, please confirm your input format carefully when signing back up.

For a helpful visual guide, here’s an older but useful video on how to register and update your info on Letsfit:
How to Register Your Personal Data On the Letsfit Mobile App [1]

If you continue to face issues with correcting the information in the app despite these steps, feel free to let me know exactly which field or step is causing trouble, and I can guide you further.

Does this help you update your information? Would you like me to walk you through it step-by-step right now?