[TREBEL Music] No way to turn shuffle off and listen to songs in order help me with this

L
lia
1 year ago In TREBEL Music
no way to turn shuffle off and listen to songs in order help me with this

Comments

user
avatar
56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
1 year ago

Hi there! I see you'd like to listen to your songs in order on TREBEL Music rather than having them shuffle automatically. Let's figure this out together.

Could you tell me if you're currently playing music from an album, playlist, or your library? Also, have you noticed any shuffle icon or button on the player screen while your music is playing?

Usually, with TREBEL Music on Windows (WebKit browser), you can toggle shuffle mode on or off by looking for a shuffle icon—often looks like two crossed arrows—either near the play controls or in a menu accessed by clicking on something like three dots or the album art.

Here’s a step-by-step to try:

1. While a song is playing, look for the shuffle icon near the play/pause buttons.
2. If you see the shuffle icon highlighted or in a different color, click it once to turn shuffle off. When shuffle is off, the icon usually becomes greyed out or unhighlighted.
3. If you don’t see the icon, try clicking the album art or the three dots menu near the playback controls; sometimes shuffle control is nested there.
4. After turning shuffle off, start playing the first song of your album or playlist to check if songs play sequentially.
5. If it still shuffles, try refreshing the browser or restarting the app to reset playback settings.

Could you try these steps and let me know what you see? That way, I can guide you further if needed.

L
lia
1 year ago

i tapped it once and tried it again and it doesnt work or change color

user
avatar
56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
1 year ago

Thanks for letting me know you tapped the shuffle button, but it didn't respond or change color. Since the button isn’t reacting as it should, it sounds like there might be a glitch affecting the shuffle control specifically.

Let's try a few steps to help resolve this:

1. Refresh the TREBEL Music web app: Close the browser tab running TREBEL, then reopen TREBEL Music in a fresh tab. Sometimes this resets playback controls.

2. Clear browser cache: Cached data could cause interface issues. To clear cache in your WebKit-based browser on Windows:
- Press Ctrl+Shift+Delete on your keyboard.
- Choose to clear cached images and files.
- Confirm and reload TREBEL Music.

3. Try a different browser or device (if available): To see if this is specific to your current browser environment.

4. Check for TREBEL app or web updates: Sometimes updates fix bugs with playback controls.

If these basic steps don’t solve the shuffle button issue, please let me know. We can dive deeper into playback settings or consider reporting this to TREBEL support for a backend fix.

Would you like me to walk you through clearing your browser cache? Or have you already tried some of these steps?

Leave a comment