[TREBEL Music] Treble keeps uploading my music to cloud every two days, not 30 days. How to fix?

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Joan Nassar
9 months ago In TREBEL Music
Treble keeps uploading my music to cloud every two days, not 30 days. How to fix?

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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9 months ago

Hi there! It sounds like your TREBEL Music app is uploading your music to the cloud every two days instead of the usual 30 days you'd expect. Let’s try to get this fixed for you.

First, can you tell me if you've noticed any app updates recently or if you changed any settings related to syncing or backups in the TREBEL app?

Meanwhile, here are some steps you can try:

1. Check Sync Settings in TREBEL:
Open TREBEL, go to Settings, and look for any options related to cloud sync or backup frequency. Sometimes apps allow manual control over how often data uploads happen.

2. Clear Cache and Restart the App:
Go to your Android Settings > Apps > TREBEL Music > Storage, then clear the cache (not data to avoid losing downloads). Restart the app and check if upload frequency normalizes.

3. Check Device Battery and Data Settings:
Android 15 may have aggressive battery or data saver settings causing frequent sync attempts. Check under Settings > Battery > Battery Optimization and see if TREBEL is restricted or set for aggressive background activity. Also, check under Data Usage if background data is restricted.

4. Log Out and Log Back In:
Sometimes refreshing your account session helps reset sync schedules. Log out from the TREBEL app, close it, then log back in.

5. Reinstall TREBEL:
If none of the above works, uninstall TREBEL, restart your device, then reinstall it fresh from Google Play. This often clears hidden corruption or misconfigurations.

If you’ve already tried any of these, let me know which ones so I can suggest the next steps. It's unusual for TREBEL to upload music this frequently without reason.

Are you connected to WiFi or mobile data mostly? Also, do you have any settings or apps that clean storage or clear caches automatically? These could prompt more frequent uploads as well.

Let me know, and we'll get this sorted for you!

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