Hi! I see you're playing Family Life on your iPhone and experiencing freezing in the modern story despite reinstalling the app and clearing the cache. Let's see if we can get that sorted out together.

Just to clarify a couple of things first:
1. Does the freezing happen at a specific point in the modern story or just randomly after playing for a while?
2. What model iPhone and iOS version are you using?
3. Are you playing the game over Wi-Fi or mobile data?

These details will help tailor the troubleshooting steps.

Meanwhile, here’s a general step-by-step to try that usually helps with game freezing on iPhones:

1. Force close the app completely: Double-click the Home button (or swipe up from the bottom on newer iPhones) and swipe the Family Life app off the screen to close it. Then restart the app to see if that helps.

2. Restart your iPhone: Sometimes a simple restart clears any background glitches affecting apps.

3. Update iOS: Check if your iPhone’s software is up to date. Sometimes app freezes occur due to incompatibility with the operating system.

4. Check storage space: Low free storage on your iPhone can cause apps to freeze. Go to Settings > General > iPhone Storage and ensure you have enough space.

5. Disable Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for Family Life. This can reduce memory use by the app.

If you’ve already tried these or the problem persists, there could be an issue with the game’s current version or account data. In that case, I can guide you through further options like contacting the game’s support or checking for server-side problems.

Let me know about those initial questions, and we’ll take it from there! Are you satisfied with the initial troubleshooting so far?