To resolve your issue accessing your tree in the Deco My Tree application, follow these steps:

1. Check Your Internet Connection: Ensure that your device is connected to the internet. You can do this by switching from Wi-Fi to mobile data or vice versa. This basic step helps determine if the problem is network-related - learn more.

2. Restart the App: Close the Deco My Tree app completely and relaunch it. This may refresh your session and resolve minor glitches - learn more.

3. Update the App: Verify that you are using the latest version of the Deco My Tree app. Go to the App Store or Google Play Store and check for updates. New versions often fix bugs that could interfere with functionality - learn more.

4. Reinstall the App: If you're still having trouble, delete the Deco My Tree app from your device and then reinstall it from the App Store or Google Play Store. This can resolve more persistent issues tied to the app's installation - learn more.

5. Reset Your Password: If you cannot log in, try resetting your password. Ensure that you have access to the email associated with your account to receive the verification code. If you do not receive the code, check your spam/junk folder just in case - learn more.

6. Contact Support: If you've attempted the steps above and still can't access your tree, it may be beneficial to reach out for further assistance. Access the Deco My Tree FAQ or support community for help - learn more.

By following these steps, you should be able to regain access to your tree in the Deco My Tree application. If issues persist after trying all these methods, consider checking social media platforms or forums where users may be discussing similar problems and solutions.