Hi there! I see you’re getting a "No result - try it again" message when you try to open any category in the CIDER app on your iPhone. Let's try to get this fixed together.

First, can you tell me:
- Are you connected to a stable internet network (Wi-Fi or cellular)?
- Has the app been recently updated to the latest version on your device?
- Have you tried closing the app completely and reopening it?
- Have you restarted your iPhone after encountering this issue?

These details will help me narrow down the cause. Meanwhile, here’s a step-by-step guide you can try:

1. Check Internet Connection: Make sure your iPhone has a strong internet connection since loading categories requires fetching data from the servers.

2. Force-Close and Reopen App: Double tap the Home button or swipe up from the bottom (depending on your iPhone model) to bring up running apps, then swipe the CIDER app off the screen to close it. Open it again.

3. Update the App: Go to the App Store and check if there is an update available for CIDER. If so, update to the latest version to ensure you have all fixes.

4. Clear Cache or Data (if applicable): Unfortunately, iOS apps don’t allow manual cache clearing like Android. But reinstalling might help.

5. Reinstall the App: Delete the CIDER app from your iPhone, then reinstall it fresh from the App Store. This can resolve corrupted files causing loading issues.

If these don’t solve it, there might be a temporary server issue or a bug affecting category loading. I’ll check if there’s any ongoing known issue.

Please try these steps and let me know how it goes! Are you still getting the same error after trying these?

The app doesn’t open any category - all of them open to “No result -try it again”

Thanks for sharing that the categories in the CIDER app on your iPhone are all showing "No result - try it again." Since this matches a known issue where categories or large playlists sometimes don’t load properly, let's try a focused approach to fix this.

Here’s what you can do next:

1. Make sure your CIDER app is fully updated: Sometimes older versions have bugs causing loading failures. Visit the App Store, check for updates, and install the latest version if available.

2. Reinstall the app: Since iOS doesn’t allow manual cache clearing, deleting and reinstalling the app will clear any corrupted cached files that might be causing loading errors.

3. Check your internet connection: Strong, stable internet is necessary to load categories. Try switching between Wi-Fi and cellular data to see if either works better.

4. Try logging out and logging back into your account in the app: This can refresh your session and fix loading problems related to authentication.

5. Use experimental or beta versions if available: Some users have reported fixes in experimental releases, so if you have access to that, it could help1 3.

If none of these steps work, the issue might be on the server-side or a deeper bug. In that case, I'd recommend contacting CIDER support directly via [email protected] so they can investigate your account or server status.

Try these and let me know if the categories start loading correctly! Are you satisfied with this solution so far?