Hi there! I understand that you're having trouble signing into your Sleep Number app, even though it’s connected. Let’s see if we can resolve this together!

First, could you let me know if you're receiving any specific error messages when you attempt to sign in? Also, have you tried any troubleshooting steps already, like restarting the app or your iPhone? Your answers will help me guide you better!

Yes, it says this app not authorized for this account

Thank you for sharing that, and I can imagine how concerning it must be to see an authorization message when trying to access the app. This usually indicates that the account you are using might not be linked to the Sleep Number system properly.

Here are a few steps you can take to address this issue:

1. Check Account Access: Please make sure you are using the correct email address and password associated with your Sleep Number account. A simple typo can often lead to authorization issues.

2. Reset Password: If you are unsure about your password, you can try resetting it by selecting “Forgot Password?” on the login screen. This will send you an email with instructions to set a new password.

3. Reinstall the App: If the credentials are correct, another step you can take is to uninstall the Sleep Number app and then reinstall it. To do this:
- Press and hold the Sleep Number app icon on your home screen.
- Tap “Remove App” and then confirm the deletion.
- After that, go to the App Store, search for Sleep Number, and reinstall it.

4. Access Permissions: Ensure that the Sleep Number app has all necessary permissions enabled on your iPhone. Sometimes, the app needs permission to communicate with your Sleep Number bed or account.

If you continue having trouble even after these steps, it might be worth checking the official Sleep Number help articles for further insights. You can find more information here and here.

Please let me know if these steps help resolve your issue or if there's anything else you need assistance with!