If you're encountering a message that the NGL application is blocked when you attempt to open it, follow these steps to resolve the issue:

1. Check Your Device's Security Settings:
- Open the Settings app on your device.
- In the search bar, type app and browser control.
- Locate the settings and consider temporarily turning off any options related to app safety, such as Windows Defender SmartScreen. After making changes, attempt to open NGL again.

2. Modify Application Properties:
- Find the NGL application shortcut or executable file in your device's file explorer.
- Right-click on the application and select Properties.
- Go to the General tab and look for an option that says Unblock. If this option is available, check the box and apply the changes.

3. Check Antivirus Settings:
- If you have third-party antivirus software installed, it might be blocking the application. Open your antivirus program and look for any notifications about the NGL app being blocked.
- Temporarily disable the antivirus or create an exception for the NGL application.

4. Adjust User Account Control Settings:
- If you're still facing issues, you might need to adjust your User Account Control (UAC) settings.
- Search for UAC in the Windows search bar and select Change User Account Control settings. Lower the slider to reduce the notification level and see if this allows you to launch NGL.

5. Run as Administrator:
- Right-click on the NGL application icon and select Run as administrator. This can bypass certain restrictions and allow the app to open without being blocked.

6. Check for System Updates:
- Ensure your operating system is up to date. Sometimes, applications can face compatibility issues with older versions of the OS. Go to Settings > Update & Security and check for updates.

7. Restart Your Device:
- After making these changes, restart your device to ensure all settings are applied effectively.

If these steps do not resolve the issue, the application might be specifically restricted by admin policies, which would require contacting an administrator or checking the support page for specific guidance learn more - learn more - learn more.

It's showing blocked when I open the application

If you are seeing a "blocked" message when trying to open the NGL application, you can follow these steps to troubleshoot and possibly resolve the issue:

1. Restart Your Device:
- A simple restart can often resolve temporary software glitches. Make sure to restart your device and try launching NGL again.

2. Check for Application Updates:
- Open the Google Play Store on your device, search for NGL, and see if there are any updates available. If there are, install them and then attempt to reopen the application.

3. Clear Cache and Data:
- Navigate to Settings > Apps on your device.
- Find the NGL app in the list and tap on it.
- Select Storage and then tap Clear Cache and Clear Data. Be aware that clearing data might reset app preferences, so you'll need to reconfigure the app afterward.

4. Reinstall the Application:
- If clearing cache and data does not work, uninstall the NGL application completely and then reinstall it from the Google Play Store.

5. Check Permissions:
- Go back to Settings > Apps > NGL.
- Check the permissions for the app. Ensure that all necessary permissions are granted for the app to function correctly.

6. Device Security Settings:
- Sometimes, the device's security settings or installed antivirus can block certain applications. Check if any security settings are preventing access to NGL. You may need to adjust these settings to allow the app to function.

7. Check for Software Updates:
- Make sure your device's operating system is up to date. Go to Settings > System > Software Updates and install any available updates.

8. Contact Support:
- If the issue persists, consider reaching out to the NGL support team for further assistance. They may have additional troubleshooting steps or solutions specific to your situation.

By following these steps, you should be able to troubleshoot the issue of the NGL application being blocked on your device. If you need more information on any of the steps, feel free to ask!