Hi there! I understand that you're seeing notifications for new messages, but when you check, there aren't any new messages. Let’s try to get to the bottom of this together.

First, can you let me know if this is happening in a specific app, like NGL, or is it across multiple messaging apps? Also, have you tried restarting your device or checking if there are any app updates available?

In the meantime, here are a few steps you could try that might help resolve this issue:

1. Clear Cache: Sometimes cached data can cause glitches. Go to your device’s settings, find the app that’s showing notifications, and clear its cache. This can often resolve miscommunication errors.

2. Reboot Your Phone: A quick restart can sometimes fix notification issues, as it resets the system and app processes.

3. Check Notification Settings: Navigate to your settings and find the notifications section; make sure that notifications for the app in question are configured correctly.

4. Check for Updates: Ensure that both your operating system and the app are updated to the latest version available. Sometimes, bugs that cause these notification issues are fixed in newer updates.

5. Toggle Notifications: You can try turning notifications for the app off and then back on. This sometimes resets the notification badge.

Give these steps a try, and let me know how it goes! If the issue continues, we can explore more advanced options or seek further assistance.